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“MassMutual Center Ballroom Event”
Review of Mass Mutual Center

Mass Mutual Center
Ranked #10 of 44 things to do in Springfield
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Attraction details
Owner description: The MassMutual Center (formerly Springfield Civic Center) is a multi-purpose arena and convention center located in downtown Springfield, Massachusetts.
Reviewed 1 December 2013

We attended an event in the MassMutual Center ballroom. This event offered valet parking which was very nice. The new MassMutual Center has great signage, extremely clean and a friendly and helpful staff. However that is it and this is where it ends. The catering cost is extremely high, drinks are expensive and the food quality is bad. The dinner started with a salad with lettuce, one cucumber, two small tomatoes and some shave carrots. This was the best part of the meal. The dinners were either steak or salmon, the steak wasn’t even steak it was a terrible cut of meat and the salmon wasn’t bad but they put a pepper sauce over the fish. Both came with a small amount of green beans and crappy mashed potatoes. The dessert was this awful piece of apple pie with one squirt of melted whip cream on the side of the pie. I like water and coffee with my meal – I received one refill of my water when I asked for it and nobody came around with extra coffee. The ballroom wait staff were not friendly. For the price we paid this was a very disappointing meal. If you are thinking of having a catered event in the ballroom stop and go someplace else. Any place is better!

Thank ChicopeeJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 - 49 of 49 reviews

Reviewed 20 May 2013

we attended a graduation there this weekend. Very clean and plenty of bathrooms.. very slow moving elevator but handicap seating is available. Leave plenty of time for parking if its a big event

Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2013

Everything went smooth - no long lines for beverages & food.. But they should have outside security after the show

Thank Jenny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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