We were put in a room next to a conference room that had a birthday party that STARTED at 10:00pm and went on past midnight for about 25 people and was very noisy. When I complained to the front desk they blew it off and said it probably wouldn't last long. When I complained again, they begrudgingly changed our room.
When I complained in the morning they again begrudgingly gave me 1/2 of my room fee back.
The whole event was handled poorly, and there were no apologies.
Won't stay there again!
- Official Description (provided by the hotel):
- Tucked between the Allegheny Mountains and the Pocono Mountains, our Hampton Inn® hotel in Scranton at Montage Mountain is just a mile from one of the most popular ski slopes in the Northeast. In fact, you can even watch skiers on Sno Mountain from our warm and cozy lobby. Reserve a room with a mountain view and fireplace here at the Hampton Inn hotel in Scranton at Montage Mountain, and you'll have a recipe for a vacation you'll never forget. ... more less
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- Also Known As:
- Hampton Inn Scranton At Montage Mountain Hotel Scranton
- Scranton Hampton Inn
- Hampton Inn Montage Mountain