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“Right off the Highway”

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Hampton Inn Scranton at Montage Mountain
Ranked #2 of 10 Hotels in Scranton
Certificate of Excellence
Eastport, Maine
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Right off the Highway”
Reviewed 20 April 2014

This hote was easily accessed off I81. The hotel and room were modern and beautiful. The breakfast in the morning was excellent. The hotel provided a list of local restaurants in the area some of which included a moderate ride into the city.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review, 21 April 2014
Robert,

Thank you for taking the time to write a review about your recent stay with us. We appreciate that you chose to stay with us and we look forward to seeing you again next time you pass through the Scranton area!
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684 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Westborough, United States
Level Contributor
7 reviews
7 hotel reviews
Reviewed 18 April 2014

Great place to stop, right off interstate. Rooms were quiet, clean, and everything works quietly. Not our first time here and we looked forward to this stop on our travels. Staff is above average and very friendly and will talk about non hotel things with you. They make you feel very welcome. Everyone, from the front desk to housekeeping are great.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review, 20 April 2014
Brian,

Thank you for choosing to stay with us! We are glad that you enjoy our property and had a good experience. We appreciate your business and look forward to seeing you again next time you travel to the Scranton area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakville, Canada
2 reviews
Reviewed 15 April 2014

It seems that asking for hot water is a difficult task for the Montage Mountain staff. They'd rather socialize with each other than provide a simple service. At least Joe the maintenance person was kind enough to solve this minor problem--and a hot cup of tea was enjoyed after a 5h drive. Not sure we'll go back because we got poor service last time as well.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Danton O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review, 20 April 2014
Thank you for providing feedback about your recent stay with us. We do apologize that there was not hot water available for you upon check-in. I have addressed this issue with our team and made the proper changers to assure this doesn't happen again. We hope that you do give us another chance in the future to provide you the service you deserve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington, Delaware
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 April 2014

got what expected of the Hampton Inn brand, good value, clean room. Lots of travelling kids sports team staying there. Made for a bit of chaos in the breakfast area. But that's on the parents, not the hotel

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Heidi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review, 10 April 2014
Heidi,

Thank you for choosing to stay with us! We appreciate the business and look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampton, New Jersey
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 April 2014

Hotel was very clean and staff was super friendly and helpful. Love that the pool is open late. It was very easy to get to, and there are many place to eat. Lobby is very nice with coffee,tea and hot chocolate all day long. I recommend this hotel to anyone staying in this area.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank LisaPerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review, 10 April 2014
Lisa,

Thank you for choosing to stay with us and writing a review! We are glad that you enjoyed our property and got to use some of the amenities, including the pool. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2014

The hotel and night clerk were A+. Coming from late meeting2 and after a long drive in for my next appt the following day this hotel is by far the best Hampton and Hilton I have ever stayed at. The hotel was the cleanest, nicest one I have seen to date and I have seen many since I travel for business. What made this hotel exceptional was the night clerk that is there every night and seems to love his job. The experience of how he greeted, how I was treated, sharing information about the area was far beyond anything I have ever seem at any chain. If they could clone him I would have to say Hampton/Hilton would not have any competition. Love this place and would definitely come again due to how I was treated !!!!!!!! Would recommend for anyone to stay at this location over any other chains but would even go a bit out of my way to stay where I am treated as good as I was!!!!

  • Stayed April 2014, travelled on business
    • Value
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Review collected in partnership with Hampton

Helpful?
1 Thank 388pennyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review, 10 April 2014
Penny,

Thank you for such a kind review. We are so glad that you enjoyed our property and that our staff went above and beyond for you. I will be sure to share your comments with our team! We look forward to seeing you again next time you visit the Scranton area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scranton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2014

Except for a problem with the a/c unit which was taken care by the staff, our stay was satisfactory. The room was clean and the complimentary breakfast included hot food. We have been staying at htis hotel 4 times and we will continue to stay there every year on our trip from Florida to montreal as the location is good and the restaurants to eat at night in old Scranton our excellent.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Nicole T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey B, General Manager at Hampton Inn Scranton at Montage Mountain, responded to this review, 7 April 2014
Nicole,

Thank you for choosing to stay with us and for providing feedback. We are glad that you enjoy our hotel and some of the amenities, including breakfast. We appreciate your business and look forward to seeing you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Scranton at Montage Mountain

Property: Hampton Inn Scranton at Montage Mountain
Address: 22 Montage Mountain Rd, Scranton, PA 18507
Phone Number:
Region: United States > Pennsylvania > Scranton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 10 Hotels in Scranton
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Scranton at Montage Mountain 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Tucked between the Allegheny Mountains and the Pocono Mountains, our Hampton Inn® hotel in Scranton at Montage Mountain is just a mile from one of the most popular ski slopes in the Northeast. In fact, you can even watch skiers on Sno Mountain from our warm and cozy lobby. Reserve a room with a mountain view and fireplace here at the Hampton Inn hotel in Scranton at Montage Mountain, and you'll have a recipe for a vacation you'll never forget. ... more   less 
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Also Known As:
Hampton Inn Scranton At Montage Mountain Hotel Scranton
Scranton Hampton Inn
Hampton Inn Montage Mountain

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