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Comfort Suites
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Reviews (437)
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All reviewsfront deskyogurtmontage mountainoff the highwaysofa bednew englandbedroom suitethe breakfast areacheck in was quickski tripfree breakfastindoor poolstaying at this hotelgreat roomone night stayscranton areajan
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Reviewed 11 August 2014

We were a large group traveling for our daughters regional softball tournament and I can say the staff and hotel were top notch. From the first phone call with Beverly to our check out after a long week we always felt at home. The rooms were very spacious compared to a normal hotel room and were spotless. The breakfast area was huge and the staff was so accomdiating with letting us use this as our "common" space!! The pool area was clean. The entire hotel was beautiful. But most importantly was the staff.... Every one of them go above and beyond. This was a perfect fit for all 15 families involved with this stay! Thank you all for making our stay wonderful!

  • Stayed: August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank Carrie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan E, General Manager at Comfort Suites, responded to this reviewResponded 6 September 2014

Thank you Carrie. We enjoyed having your group with us very much and are so glad to hear that our staff made your stay enjoyable. We hope to see you again the next time your team plays in Scranton.

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Reviewed 5 August 2014

This hotel was Neat and clean the staff were very helpful we arrived at around 9.30pm from New York straight from a flight from Australia, we prebooked a room for 2 Adults 4 Children, Breakfast was Buffet style and the food was hot and plentiful. The Staff were friendly and accommodating the room was large with 1 Queen q double and a Pull out Sofa which was great. This was the first time that we had stayed at comfort suites will be staying there again great value for money

Room Tip: The rooms were very quiet what ever room you got
  • Stayed: September 2013, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Niraheto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan E, General Manager at Comfort Suites, responded to this reviewResponded 8 August 2014

Thanks for letting others know how much you enjoyed your stay. We're glad you liked our accomodations and hope to see you again in the future.

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Reviewed 2 August 2014

Wow! This is an amazing hotel. I could not believe it! What a surprise! Better quality than a Hampton inn or Hilton, this feels really on the level of quality and cleanliness of a W hotel. The bathrooms are clean, new and trendy. Super cool molded inset shower in mint condition. Great sink, designer toilet. Just wow. The room has a cute little separator between bed and living room with a column that gives it a very romantic feeling. The bed is very comfortable and super super clean. It also has two easy access power outlets on each side of the bed for easy charging and free wifi! Behind the furniture (sofas, desks) was also very clean. A big thank you to Kimberly (the housekeeper in charge of our room) for making it absolutely spotless. There is really nothing like being in a hotel room were you can trust everything. It makes it feel like home. It also has a fridge and a microwave. This is an amazing luxury hotel hidden gem. Don't miss it!

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Eric F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan E, General Manager at Comfort Suites, responded to this reviewResponded 8 August 2014

We appreciate all the nice things you had to say about our hotel and staff. We try very hard to make each and every guest comfortable and when we read reviews like yours it makes it all worthwhile. We hope you'll be back soon.

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Reviewed 31 July 2014

Picked up a coupon book at the P.A. Visitors centre and paid half the advertised price! Breakfast included, clean rooms and friendly staff. Room is quite large with two double beds and a pull out sofa. Perfect for our family of 5! Can't beat the price! This was our first stay with this chain. We usually stay with the Hilton brands- this will be added to our list of "safe to stay"!

Stayed: July 2014, travelled with family
Thank Nicole F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan E, General Manager at Comfort Suites, responded to this reviewResponded 5 August 2014

We're glad we made your list. Thanks for letting others know about us. We hope to see you again soon.

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Reviewed 29 July 2014

Our room was huge with lots of walking space, containing a microwave and refrigerator. There was a hot tub! And a really nice free breakfast with waffles, scrambled eggs, good pastries and much more. The employee overseeing the breakfast area was so pleasant and accommodating; she is such an asset to the hotel. The reception staff was friendly and welcoming. I had a good nights sleep thanks to a very comfortable bed I can't believe the value of this hotel and recommend it highly.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank marjay3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan E, General Manager at Comfort Suites, responded to this reviewResponded 5 August 2014

Thanks for all your kind words. We appreciate you taking the time to give us a great review.

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