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“Great stay right outside Scranton”

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Fairfield Inn Scranton
Ranked #5 of 10 Hotels in Scranton
Buffalo, New York, United States
Level Contributor
3 reviews
“Great stay right outside Scranton”
Reviewed 28 April 2014

arrived at midnight and needed a place to stay for the night. clean room. saw the pool, but didn't use it. we had a nice breakfast and very cheerful staff who were helpful. signs to get to the property were a bit confusing, immediately after the construction on roads in the area

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judith E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea C, Manager at Fairfield Inn Scranton, responded to this review, 29 April 2014
Thank you for taking the time to review our hotel. We are glad that you were able to enjoy breakfast and that you found our staff friendly and helpful. We apologize for any confusing signage you encountered and will look into fixing this for future guests. We hope to see you again the next time you visit Scranton!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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237 reviews from our community

Traveller rating
    66
    94
    56
    17
    4
See reviews for
93
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38
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
canada
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 April 2014

we stayed there on our way back from Florida. The area around hotel is not inviting. The hotel has not been redone .carpeting not as the Fairfield inns I have been too.Entrance dirty and muddy/ No cookies Room clean however and bed com on Mofortable, Staff very nice. Breakfast poor compared to Hampton inn. Also it is difficult to know if the bedspread that is on top of the bed is changed every time,if so I would suggest that they advertise i as the the Hamptons inns do. Unfortunately I shall not go back there but will go back to Hamtpon inn.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank madddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole M, Manager at Fairfield Inn Scranton, responded to this review, 27 April 2014
Thank you for taking the time to provide feedback on your stay at the Scranton Fairfield Inn!

I'm glad that you found your room to be clean and our staff friendly. I'm sorry that the entrance was muddy and uninviting. We will absolutely make sure this does not happen again. We do change the top sheet of our beds after every guest, so rest assured it is a fresh sheet each time.

Again, I apologize that we did not meet your expectations and I hope you'll give us another chance to impress you. Thanks again!
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Syracuse, New York
Level Contributor
6 reviews
4 hotel reviews
Reviewed 22 April 2014

Friendly staff, check in was easy. Nice room, and pool. Close to mall and restaurants. Since there isn't a fitness room we were able to use the one at residence inn next door. Kids liked the pool. No pancakes at breakfast though.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donmar369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea C, Manager at Fairfield Inn Scranton, responded to this review, 29 April 2014
Thank you for taking the time to review our hotel. We are glad that you found our location convenient and that your children enjoyed our indoor pool. We hope to see you again the next time you visit Northeastern Pennsylvania!
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Hershey, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 April 2014

Stayed here while visiting Scranton. The hotel is older but the rooms were clean, the bed was queen size. The staff is extremely helpful! The breakfast is delicious- freshly made scrambled eggs. My daughter was not feeling well and they let us stay a couple hours past check out so she could rest. The location is very convenient to Scranton, shopping mall, restaurants and the expressway. Would stay again

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maureen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea C, Manager at Fairfield Inn Scranton, responded to this review, 29 April 2014
Thank you for taking the time to review our hotel! We are happy to hear that you enjoyed breakfast and that you and your daughter found our rooms comfortable and our location convenient. We hope to see you again the next time you visit Scranton!
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Reisterstown, Maryland
Level Contributor
188 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 11 April 2014 via mobile

Stopped here on way to syracuse, was very comfy n clean looked a bit outdated...but staff was great, very friendly. We always choose Marriott brand when traveling and in 16 years being Marriott members we have never been dissatisfied!

Stayed April 2014, travelled with family
Helpful?
Thank french4us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea C, Manager at Fairfield Inn Scranton, responded to this review, 17 April 2014
Thank you for taking the time to review our hotel. We are happy that we have been able to meet your expectations and are sincerely grateful for your loyalty to Marriott! We hope to see you again the next time you visit Northeastern PA!
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Severna Park, Maryland
Level Contributor
393 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 7 April 2014

Convenient to 81, and clean. Small breakfast area. Frame construction so hallway and upstairs walking noise can be annoying. Just something about the place that was not wow, looking forward to staying here. But a critical eye could find little to really complain about except for feeling of blah!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dennis w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea C, Manager at Fairfield Inn Scranton, responded to this review, 8 April 2014
Thank you for taking the time to review our hotel. We're sorry that you had a feeling of "blah" but are happy to hear that your overall experience was positive. Thanks for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syracuse, New York
Level Contributor
359 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 3 April 2014

Having stayed at the residence inn ( next door) several times and this property before, all is well. The staff are friendly and happy to please. Breakfast was both hot items and cereal fair. the staff was very friendly. Only gliches were a channel changer that did not work ( replaced) and a back up in the shower-slow drain ( reported). The room was clean and quiet( 3rd floor)...$98 AAA rate

Room Tip: 3rd floor was quiet, but only 1 elevator
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pierogyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea C, Manager at Fairfield Inn Scranton, responded to this review, 7 April 2014
Thank you for taking the time to review our hotel! We are grateful for you loyalty and are glad to hear that we were able to meet your staff, room, and breakfast expectations. We do apologize for the remote control and the slow drain and have addressed these issues with our housekeeping and engineering staff. Thank you again for your review and we hope to see you again the next time you visit Scranton, PA!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn Scranton

Property: Fairfield Inn Scranton
Address: 949 Viewmont Dr, Scranton, PA 18519-1663
Region: United States > Pennsylvania > Scranton
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Scranton
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn Scranton 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Scranton Fairfield Inn by Marriott welcomes you with excellent amenities and always-friendly service with a smile. We're conveniently located, within miles of major highways and over 50 restaurants, shops, and other attractions. Business travelers have made us one of the go-to hotels in the Scranton, PA area for our close proximity to the Oil and Gas region, major healthcare facilities such as CHS, Alliance Global, TMG, Geisinger and other major companies! Likewise, leisure guests love to stay at Scranton Fairfield Inn for a convenient rest near popular attractions: NBC's "The Office" Tour, Viewmont Mall, Steamtown National Historic Site and Mohegan Sun Casino. When you're ready to relax, do so in our spacious rooms complete with luxury bedding, free Wi-Fi and premium Satellite channels on 32" flat screen TVs. Start each morning with our newly expanded free hot breakfast, now featuring scrambled eggs, sausage, fresh fruit, Dannon yogurt and more. You'll also enjoy an indoor pool. ... more   less 
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Also Known As:
Scranton Fairfield Hotel Dickson City
Fairfield Dickson City
Fairfield Inn Dickson City
Scranton Fairfield Inn
Dickson City Fairfield Inn

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