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Hilton Scranton & Conference Center
Ranked #1 of 10 Hotels in Scranton
Certificate of Excellence
GreenLeadersGold level
Reviewed 6 November 2013

The Hotel in itself is extremely good. My problem is the location of the Hotel-on a corner street-parking 1/2 block away from hotel.This is not good when you have a convention with 300 and over guests trying to load and unload at the same time. No access from the parking garage tinto the hotel as this is a city owned garage and I understand the security reasons, but I feel there should be someway the city could assist in these situations. If you are handicapped as my companion and I were it is an extremely serious concerrn, especially loading-unloading and the walk from the garage to the hotel.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Patricia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this reviewResponded 22 November 2013

Thanks so much for reviewing our property. Your comments and honesty are greatly appreciated. We do accommodate any of our handicap guests, in the future please notify our front desk staff of the situation and they are able to issue you a pass to keep your car parked conveniently under the port cache. Here at the Hilton Scranton we strive for excellence and we take any comments about otherwise very seriously. Please stay with us again next time you’re in the area so we can prove to you that we can exceed your expectations.
- The Hilton Scranton Team

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730 - 736 of 1,036 reviews

Reviewed 6 November 2013

If staying in Scranton this is a great hotel to stay at. Very clean and the rooms are spacious and modernized. Facility has a good gym and nice pool as well. I enhoyed the breakfast buffet in the morning -- much choice with certain items made to order.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Andrea F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this reviewResponded 19 November 2013

Thank you so much Andrea F., for taking the time to post your feedback. We appreciate all of your comments. Our property recently completed a 2.3 million dollar renovation along with a $45,000 update to our fitness center with state of the art equipment! The Hilton Scranton accommodates all of our guests with extended hours to our 50ft lap pool and whirl pool room as well as 24 hour access to the fitness center. Trolley’s Bistro not only has an Ultimate Breakfast Buffet with omelets cooked to order but an A la Carte menu with excellent healthy choices. We are so glad you enjoyed your meals here and we hope you tried every one of our three restaurants!
See you again soon,
The Hilton Staff

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Reviewed 4 November 2013

I went for the bed and breakfast package and the bed was great but the breakfast was terrible. This hotel is located in downtown Scranton across the street from the Radisson. So it is convenient if you want to stay in the downtown area of the city. There are many bars and restaurants within walking distance and the rooms are nice and clean. However, skip the breakfast because it is really bad. Service by the hotel staff was fine. Price is reasonable.

  • Stayed: December 2012, travelled with family
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Thank Kriskk13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this reviewResponded 19 November 2013

Thanks so much for reviewing our property. Your comments and honesty are greatly appreciated. We have addressed the points you have mentioned in your review. Here at the Hilton Scranton we strive for excellence and we take any comments about otherwise very seriously. Please stay with us again next time you’re in the area so we can exceed your expectations.
- The Hilton Scranton Team

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Reviewed 4 November 2013

Just spent another week at the Hilton Scranton and I must say this is just a pleasant place to stay. Not only is the Hotel and room very clean, everyone from the people you meet during check in to the servers at the restaurant are always responsive and friendly. But the thing I like most about the Hotel is that for the four days I was there I didn't hear any noise from other rooms. No talking, no TV's, no door banging. And the Hotel was full. Having a quiet room where I can get a good nights sleep is number one to me, and this Hotel is very quiet.

  • Stayed: October 2013, travelled on business
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Thank Flyklr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this reviewResponded 19 November 2013

Thanks for leaving a review of our property, we love hearing all of the comments that our guests are willing to share with the rest of the world. We recently completed a 2.3 million dollar renovation to our entire hotel including our guest rooms and I’m glad you took notice of the effort in making your stay as comfortable as possible. If you are not already, please join our complimentary rewards program. Being a Hilton Honors Member is a great way to get perks by being loyal to our brand. As a Hilton Hhonors member you can enjoy our Hhonors Reception on Wednesday nights. Just a little way to say ‘thank you’ for being a loyal Hilton guest! We hope to see you soon!
- The Hilton Scranton Team

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Reviewed 4 November 2013

Simply said...just average. There was nothing that stands out about this hotel. Front desk does not go out of their way to help. It seems as though anyone can just walk in to this hotel off the street...no questions asked. Pool wasn't very clean.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Steven F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this reviewResponded 19 November 2013

First let me thank you, Steven for choosing The Hilton Scranton for your stay and for taking the time to give us a Trip Advisor review! Everyone at the Hilton Scranton strives for the excellence. We love and take pride in taking care of our guests and making everyone feel welcome. Also we recently completed a 2.3 million dollar renovation to our entire hotel including our guest rooms. Your comments and honesty are greatly appreciated. We look forward to your next visit to Scranton.
-The Hilton Scranton

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Reviewed 2 November 2013

Well kept and clean hotel in downtown Scranton. Stayed here the weekend of October 25th. Easy to get to, and garage parking is just down the one-way street. Minor drawback in that there's no direct access to the hotel from the garage. Seems that would have been thought of with, apparently, newer construction. Staff is courteous and efficient, and everything went smoothly. King room was nicely appointed. Will stay here again.

Stayed: October 2013, travelled with family
Thank GM_Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this reviewResponded 18 November 2013

GM_Florida,
Thanks for leaving a review of our property, we love hearing all of the comments that our guests are willing to share with the rest of the world. Become our fan on Facebook or follow us on Twitter you’ll be up to date with all the fun events and activities going on in the area. We look forward to the next time you come to Scranton!
-The Hilton Scranton Family

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Reviewed 28 October 2013

Stayed at the Scranton Hilton recently for a family wedding! Excellent location, walking distance to shops and restaurants. Cool pubs nearby give this a college town feel! Beds with signature pillows give a perfect nights sleep. Rooms spacious but Hilton standard! Hotel amenities include a nice fitness center, great elliptical! Pool, and hot tub- clean ! Wi-Fi, strong connection. Computers/printers in lobby. Also a pub and nice gathering area in lobby. Restaurants on site- brunch was enough for the day! Really excellent- omelets cooked to order, hot and cold buffets- large variety. Good coffee. Staff was pleasant and helpful. Wedding Reception catered on 2nd floor- again over the top! Staff did everything right! Food was delicious! Would highly recommend this hotel! When I commented on how new it looked- inside and out-I was informed it was recently renovated. Parking was the only minor neg. It was close but not adjacent. Have to remember to get ticket validated.

Room Tip: Rooms near elevators - not as quiet as others.
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  • Stayed: October 2013, travelled with family
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Thank mary c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda P, Sales Coordinator at Hilton Scranton & Conference Center, responded to this reviewResponded 18 November 2013

Thank you so much Mary, for leaving us such a detailed review!
Everyone at the Hilton Scranton loves and takes pride in all of the weddings held in any one of our ballrooms. Taking care of our wedding guests is one of the keys to making a wedding spectacular. If you really love the amenities and items in our guest rooms there is a website called Hilton to Home, check it out! We recently gave our fitness center a $45,000 renovation with state of the art equipment, Thanks for noticing. Scranton is full of great restaurants, pubs and locally owned stores and with our convenient location it’s easy to walk everywhere! Breakfast in Trolley’s, our restaurant located in our lobby, has not only an Ultimate Breakfast Buffet but an A la Carte menu with excellent healthy choices!
Thanks, again for your review of the Hilton Scranton and Conference Center.
We look forward your next stay with us.

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Additional Information about Hilton Scranton & Conference Center

Address: 100 Adams Ave, Scranton, PA 18503-1826
Phone Number:
Region: United States > Pennsylvania > Scranton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 10 Hotels in Scranton
Price Range: £81 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Scranton & Conference Center 3.5*
Number of rooms: 175
Official Description (provided by the hotel):
The Hilton Scranton is an IACC certified conference center located in downtown Scranton Pennsylvania. The Hilton offers 175 guest rooms and suites with on-site dining options in Trolleys Bistro, Casey's Corner, PJ's Pub and the Electric City Cafe which proudly brews Starbuck's coffee. The hotel features a beautiful 50' lap pool, a whirlpool and a 24 hour exercise room. The conference center has 19 total meeting rooms including a 75 seat amphitheater and a grand ballroom accommodating up to 500 guests. ... more   less 
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Also Known As:
Hilton Scranton And Conference Center
Hilton Scranton Hotel Scranton

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