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“Big, clean, and comfortable” 4 of 5 bubbles
Review of Candlewood Suites Murfreesboro

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Candlewood Suites Murfreesboro
Ranked #14 of 36 Hotels in Murfreesboro
West Lafayette
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Big, clean, and comfortable”
4 of 5 bubbles Reviewed 13 March 2014

My wife and I stayed here in Feb 2014. We had been to Murfreesboro two other times, and not been impressed with the rooms we had in other mid-price motels. This was quite a bit better than the competition we sampled previously. Our room was quite comfortable and clean. The amenities are a bit lacking (no breakfast, no pool), but this is a residential motel. We would not mind staying there again when we visit family in the area.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank WestLafayetteCraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrCW, Front Office Manager at Candlewood Suites Murfreesboro, responded to this review, 14 March 2014
Thank you for posting a review. We are excited to hear that you had a pleasant stay, here at the Candlewood Suites. Being an extended stay hotel our amenities cater more toward our extended stay guest such as the full kitchenette, free self-serve laundry, and the gazebo with complementary gas grill. Thanks again for taking the time to post such a nice review and we look forward to seeing you the next time you come to the area.
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116 reviews from our community

Traveller rating
    56
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    8
    10
    7
See reviews for
30
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Urbandale, Iowa, United States
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 11 March 2014

Our stay at this hotel was a complete disaster. The front desk clerk was new and couldn't answer any questions about the property. She didn't even know how to direct us to our room. The housekeeping in the room was terrible. It was clear that the carpet had not been swept after the previous occupant. There was one waste basket in the room, so I moved it into the bathroom. The dishes in the kitchen area were definitely not clean. The room was large with a nice chair in front of the television. Stay here at your own risk. Just make sure you take a large box of disinfectant wipes.

  • Stayed December 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrCW, Front Office Manager at Candlewood Suites Murfreesboro, responded to this review, 14 March 2014
Customer service is very important to us, here at the Candlewood, therefore it very disappointing to hear that your stay was not a pleasant one. The issues you have brought to our attention are very concerning and we have addressed each and everyone of them. If you are ever in the area again we would love the chance to redeem ourselves.
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Keystone Heights, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 February 2014

Two ladies traveling for pleasure. Room was not available for early check-in. Returned several hours later at check-in time and told room would be ready in about 10 minutes. Inquired about possibility of a suite rather than a std. room. Mgr. showed us the only available suite, which we preferred. Upgraded at no charge for our inconvenience. Staff was courteous, friendly and very helpful. Facility was clean, comfortable, safe and conveniently located. Would definitely stay here again.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KHMimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrCW, General Manager at Candlewood Suites Murfreesboro, responded to this review, 5 March 2014
Thank you for taking the time to write such a nice review. We truly enjoyed your visit with us and hope you enjoyed Murfreesboro, TN. We look forward to seeing you again on your next girls weekend out!
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DeKalb, IL
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 4 January 2014 via mobile

Looking for a room that excepts pets and is also a nice place to stay can sometimes be a challenge. The Candlewood Suites fit that criteria. Room was big and accommodating. Quite too. I didn't hear anyone else in the hotel at all. Not above us or in the halls. Parking lot was full too so there were plenty of guest on property that evening.

Stayed January 2014, travelled with family
Helpful?
1 Thank MarcJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrCW, Guest Relations Manager at Candlewood Suites Murfreesboro, responded to this review, 23 January 2014
We were so happy to have you and your pet stay with us! We enjoy hearing from all our guest and love to meet their pets. We really appreciate you taking the time to write a review. The team here looks forward to seeing you again!
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Acworth, Georgia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 31 December 2013

I stayed two night at the Murfreesboro Candlewood in late December. As others have said here, the rooms are very clean, new and large. It was nice to have the full kitchen with a full size fridge and it made ice within an hour.

The gentleman at the front desk on Sunday around 1PM was VERY kind and let me into my room a little early. His work here and making sure I had towels was very appreciated. Later that night I tried to have the evening person place my newly acquired Rewards Club number on my room account but she was not able to, but she did have me write down my number and someone did take care of that for me later.

The shower/tub does have a handle to steady yourself but it is too low for this average height male to securely hold onto. This likely can't be easily corrected but I wanted to mention it as my son did slip while in the shower.

Most everything else positive mentioned here by others was true for me. However, perhaps I didn't completely read the website info as I didn't know the rooms were only cleaned once a week since this appears to be an extended stay motel. A big downside to that was the fact that multiple bags and boxes of trash accumulated next to the elevator and it smelled (see picture). It sat there until sometime after I mentioned it to the front desk the next mid-morning and there were different trash bags sitting there the next evening. This needs to be corrected as it really stands out and smells in this nicer looking motel. Overall + Value and cleanliness ratings were rated lower because of this issue. I didn't use the pool or room service.

Overall a nice place in a nice area but given the abundance of other nice places in this area I will be choosing another motel the next time I'm here.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DangerousDave_E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrCW, Guest Relations Manager at Candlewood Suites Murfreesboro, responded to this review, 3 January 2014
We really appreciate you taking the time to write a review. It's always good to hear from our guest and know what we are doing right and what areas could use some improvements. We are addressing the important issue that you have raised about the trash. Trash has always been collected on a regular, daily basis. We are looking into additional collection times as a possible correction of this issue. As an extended stay hotel, we offer housekeeping services once a week. Of course most items needed such as clean towels or linen can be traded out at the front desk. We understand that this isn't for everyone, but are so happy that you gave us a chance and had a good experience overall. Thanks again for your review.
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Lansing, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 December 2013

We had never stayed at the Candlewood Suites in M'boro until this trip. The suite was spacious with a very well stocked kitchenette (pots, pans, cutlery, dishes, pop corn, dish soap, dishwasher). Free washers and dryers! Everything was fantastic....but the staff was the best of all! Every single staff member we came in contact with was so nice! Jonathan started our trip out on the phone and wrapped up our check out......AMESOME! Our 3 year old really loved Darren. Athena.....AWESOME! Felix and Nancy....AWESOME! The man who helped me find the button to get our dvd player to work....AWESOME! You are all amazing and we can't wait until our next week long stay with ya'all! Thank you also for the multitude of free dvd "rentals" from your library of movies. We were very well entertained!

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Trina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrCW, Guest Relations Manager at Candlewood Suites Murfreesboro, responded to this review, 3 January 2014
We really appreciate the wonderful review! It's always nice to hear from our guest, but it's awesome to know that we succeeded in making your stay a good one. The team here works hard to make every guest stay a positive one. We look forward to seeing you and your family again..
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Level Contributor
3 reviews
5 of 5 bubbles Reviewed 6 December 2013

Friendly staff. Clean and nicely decorated. Easy check-in and check-out. Pet friendly. Easy on and off the highway. Located in lovely area. Plenty of good restaurants nearby. Plenty of shopping - large mall nearby. Will definitely be back.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bilritega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GenMgrCW, Guest Relations Manager at Candlewood Suites Murfreesboro, responded to this review, 3 January 2014
We appreciate the great review. We are pleased that you were able to experience what the local area has to offer here. Our goal is to deliver the best customer service possible to all our guest. We are happy that we have met your expectations and look forward to serving you again.
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Additional Information about Candlewood Suites Murfreesboro

Property: Candlewood Suites Murfreesboro
Address: 850 N Thompson Ln, Murfreesboro, TN 37129-4318
Phone Number:
Region: United States > Tennessee > Murfreesboro
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #14 of 36 Hotels in Murfreesboro
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Candlewood Suites Murfreesboro 2.5*
Number of rooms: 9
Reservation Options:
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Also Known As:
Candlewood Suites Murfreesboro Hotel Murfreesboro

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