We had made reservations at this hotel TWO weeks in advance, we rented four rooms for a two nights stay. Ww checked into the hotel around 3:30 PM & two of rooms were not cleaned from the previous day, the lady cleaned the one room, when the other family member arrived to check in(5:30!!), their room was still not cleaned! They still gave us the roomcard, we told we needed our cleaned. This room had trash, beer cans everywhere, same housekeeper came up "to clean the room" It took her 10mins to "clean" and notified us the room was ready, which was next door to onter romm we rented. I didn't see her with any sheets, just a couple of towels she put in there. When I went into the room I was dissatisfied with the service, that I called back to the front desk to complain & said he would send the lady back up. To our surprise this said acknowledged herself as the manager of this hotel and she personally clean this room, and ask what was our problem??? I told her I didn't see her change the sheets to the bed, So was soo irate that she threw the covers off and asked where the sheets had stains or where it was dirty! and went off telling us to go to the Holiday Inn and pay $125! We probably could've but we had already paid these at a discount which after there're paid no refunds, besides almost all the other hotels were already full and yes we probably could've paid a whole more because the Phx Cardinals were in town and other special events going that weekend. Never again Will I stay at ANY Travelodge again!
- Official Description (provided by the hotel):
- Renovated in 2011, Our property features 100% Smoke free pet free rooms. Our room choices include King Suites, Double Queen rooms and Double King rooms. All rooms feature Wi-fi, Microwave, Fridge and coffee makers. We also offer a complimentary Breakfast. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Booking.com, Agoda and HostelWorld so you can book your Travelodge Flagstaff University West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Travelodge Flagstaff - Nau Hotel Flagstaff
- Travelodge Flagstaff University West North America