This was a nice, solid, 2.5-star hotel. I was extremely impressed by the attentiveness and helpfulness of the desk clerk. I never would have guessed he was new to the location. He'd obviously had done his homework. Very impressive! He showed a genuine interest in the guests I saw him assist and offered to help with directions to town or things to see in Flagstaff. I am embarrassed to admit that I didn't get his name. I've worked many years as a mystery shopper for the service industry (including hotels) and his exceptional customer service would have earned top marks had this been one of my assignments.
The room was clean and comfortable. I didn't notice any issues. The warm breakfast was much appreciated. The hotel is close to stores and in a pretty area with many pine trees. The only negatives were a little of noise from some rowdy guests in the parking lot and stomping on the stairs and balcony (not the fault of the hotel) and fitness center equipment that was in disrepair. This wouldn't prevent me from returning to the hotel or recommending it to others.
- Official Description (provided by the hotel):
- We invite you to come and stay with us at GreenTree Inn Flagstaff! Our luxurious guest rooms, seasonally heated pool, spa, breakfast area, business services and amenities make us the best choice to stay in the Flagstaff area near Northern Arizona University. Peruse unique shops in historic downtown Flagstaff or learn about local history at the Museum of Northern Arizona. Hike the nature trails at Slide Rock State Park or explore the gardens at The Arboretum at Flagstaff. The Grand Canyon, one of the seven natural wonders of the world, is a short drive, located 80 miles from our Flagstaff, AZ hotel. Our recently renovated hotel is located off Interstates 17 and 40, and close to Flagstaff Pulliam Airport. ... more less
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- Also Known As:
- Ramada West - Grand Canyon Area Hotel Flagstaff
- Ramada Hotel Flagstaff
- Ramada Flagstaff
- Flagstaff Ramada
- GreenTree Inn Flagstaff North America