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“Used room”

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GreenTree Inn Flagstaff
Ranked #21 of 65 Hotels in Flagstaff
GreenLeadersSilver level
Flagstaff
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Used room”
Reviewed 4 June 2014

The room I stayed was not cleaned as I was getting ready to leave the hotel
I dropped my wallet and as I pick it up
I found a brace that was not mine, then I checked under the bed and there was trash around the base, I complained to the front desk as I was leaving and they only replied (sorry about that , will make sure it won't happen again)
Really???

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
3 Thank Jalisco A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank B, General Manager at GreenTree Inn Flagstaff, responded to this review, 7 June 2014
We thank you for your review Mr. Jalisco.
We apologize again for not giving you an adequate response to your concern during your stay with us. We did not see any bracelet turned in from the room you were in during your stay with us and have utilized your comments with our staff training and department heads. We document all complaints and attempt to solve any concerns at the hotel before a guest leaves disatisfied.
We should have done a little more probing to make sure your issue was understood and taken care of accordingly.
Our number 1 priority is our rooms and common areas. Our inspection and daily cleaning process is coming along with our new renovations and changes in our common areas. Please let us know when you or any family member or friend is in our area.We will make sure we provide a 100% satisfied stay.
We wish you and your family safe travels.
Again Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about GreenTree Inn Flagstaff

Property: GreenTree Inn Flagstaff
Address: 2755 S Woodlands Village Blvd # I-17, Flagstaff, AZ 86001-2960 (Formerly Ramada Flagstaff West)
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Flagstaff
#5 Best Value Hotel in Flagstaff
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — GreenTree Inn Flagstaff 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
We invite you to come and stay with us at GreenTree Inn Flagstaff! Our luxurious guest rooms, seasonally heated pool, spa, breakfast area, business services and amenities make us the best choice to stay in the Flagstaff area near Northern Arizona University. Peruse unique shops in historic downtown Flagstaff or learn about local history at the Museum of Northern Arizona. Hike the nature trails at Slide Rock State Park or explore the gardens at The Arboretum at Flagstaff. The Grand Canyon, one of the seven natural wonders of the world, is a short drive, located 80 miles from our Flagstaff, AZ hotel. Our recently renovated hotel is located off Interstates 17 and 40, and close to Flagstaff Pulliam Airport. ... more   less 
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Also Known As:
Ramada West - Grand Canyon Area Hotel Flagstaff
Ramada Hotel Flagstaff
Ramada Flagstaff
Flagstaff Ramada
GreenTree Inn Flagstaff North America

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