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“Flagstaff 2/14”

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Ramada Flagstaff East
Ranked #54 of 64 Hotels in Flagstaff
Phoenix
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Flagstaff 2/14”
Reviewed 19 February 2014

We've stayed at the Ramanda West and we are so disappointed in East. There was no coffee maker (which was advertised on the website) in the room nor a phone. There was also no HBO as advertised (also advertised in front of the hotel). The ice machine was broken the entire time we were there (two nights) and on the second night the office was out. We needed ice for medication. Along with that the security latch for the door was hanging by two loose screws. In trying to tighten the screws the door molding came right off. The shower head leaked, and there was a tear in the bed sheet roughly 3" x 10". The breakfast advertised as "deluxe" is a very typical continental breakfast. When addressing problems (HBO, ice, and a request for two wash cloth's) with the front desk we heard more than once "sorry" with a sad face that looked to say, please don't be upset that we can't fix the issue.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

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Thank battytrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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730 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Scottsdale
2 reviews
Reviewed 28 January 2014

Very nice accommodations. Not a five star hotel, but very nice bed, plenty of room for our small suitcase. The wall mounted ac/heater worked well, although somewhat loud. Very much enjoyed being able to get up early for the complimentary breakfast and read the complimentary newspaper while my wife slept in. Did not take advantage of the small exercise equipment room and the pool was of course winterized. Might be nice to come back for a longer stay in the summer.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix
1 review
Reviewed 28 January 2014

Went to our room to find: no lightbulb in lamp, no coffee maker, no phone! (so we couldn't even contact the front desk), and no towels. The couple that also went up with us had similar encounters in their arrival with no phone, no coffee maker and they found a used tampon and shirt behind their bed. When we walked down to the front desk to bring these issues up, they said that they only had enough coffee makers for most of their rooms and not all, that more towels would be out of the dryer soon and they found one phone to give us. I went up to the room to plug in the phone and it doesn't work. Turns out the whole side of the hotel's phone system is down (somehow). Next, went to get ice, turns out, they only have one ice machine and its broke. The kicker for this whole trip with all the amenities that they were supposed to have and didn't? No empathy whatsoever and many excuses that the management just changed and issues are being addressed. No offer to discount the stay or anything. Extremely dissatisfied with anything and everything Ramada Inn and will never go back. I'd just as soon sleep in my car before staying there again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Joe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Flagstaff hotels

Mckinney
2 reviews
Reviewed 28 January 2014

ice machine was broken and leaking and it was right outside our door - and it was cold and freezing. had to get front desk to get TV working properly. Beds were fine but surrounding could have been cleaner

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Micheal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Flagstaff East

Property: Ramada Flagstaff East
Address: 2350 E Lucky Ln, Flagstaff, AZ 86004-9744
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 64 Hotels in Flagstaff
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Flagstaff East 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Ramada Flagstaff East Hotel Flagstaff
Ramada Hotel Flagstaff
Flagstaff Ramada
Ramada Flagstaff East North America

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