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“bad room & manager”

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Ramada Flagstaff East
Ranked #58 of 66 Hotels in Flagstaff
Reviewed 5 June 2014

stayed one night at hotel at 2350 E. Lucky Lane for one night. That was one night to long! There was no hot water, not even warm. Could not take a shower. Had been on the road since Grand Jct., Co., and sure needed one. Called desk and was told to leave water run. I did for about 30min. No warm or hot water! Also called about HBO, as there was none. They said they had to reset it. no HBO! Maintenance man said there wasn't no HBO. Complained the next morning and was told I had to talk to manager, who was not in of course. Called later and manager said he could not do anything!! 180.00 down the drain! I should have slept in the truck.

Room Tip: Don't stay there!
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  • Stayed: May 2014, travelled as a couple
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1  Thank gary_pruett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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423 - 429 of 779 reviews

Reviewed 29 May 2014

Spacious rooms. Ok beds. Ok pillows. LOVE the microwave and fridge. Only one common washer and dryer in the facility. The outdoor pool good. FREE wifi. FREE breakfast and it was good! Staff was very helpful and friendly. Lots of space to park. WALMART is across the street. Lots of stuff around. Restaurants and all! =)

  • Stayed: May 2014, travelled with family
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1  Thank kdavis5407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

This place was an absolute dump! The pool has no water in it. But it had couch cushions and buckets, with a little bit of green water in it. I had no coffee pot in my room, towels that had stains on them, food in my drawers upon arrival, no hot water at all, and forget about the FREE WI-FI. It doesn't work. Every time we called about the wi-fi, "OH WE RESET IT" I am pretty sure they did not have wi-fi for guest. Their Laundry room was closed, sign said "it didn't work". Your hot items at breakfast, well if they consider a toaster to heat up your frozen waffles a hot item, then so be it. But the fruit was so bad, it had to of been about 2 weeks old. We paid $130 per night. Manager has yet to call me back. My friend found a crack pipe in her room, and they have not called her back either !

Room Tip: Do not waste your time or money on this property
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  • Stayed: May 2014, travelled with family
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1  Thank Tracey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Ramada
1  Thank Thomas K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 24 May 2014

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Ramada
1  Thank hockey-md
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 23 May 2014

We've stayed here twice over the last 3 years. The first time was August 2011, the second time January 2012. We went back, and probably will again, because of the good experience. Although it's right off the freeway the noise is tolerable. We stayed on the far side once and the near side. The rooms are clean, fairly quiet (it's a hotel, I seriously hope no one expects the silence of their own home) and the crew has been very capable in the past.

Room Tip: West side rooms are a tad more quiet as they don't face I40 directly
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  • Stayed: May 2014, travelled with family
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1  Thank Photoguy505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

We stayed here for three nights and the only saving grace was the discount. The room was very basic, tired, well worn. On the third floor with no elevator. Continental breakfast-basic. Guest computer was down for all three days. Train track close by with long trains running most of the night. Would not stay here again.

  • Stayed: May 2014, travelled as a couple
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Thank mike2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Flagstaff East

Address: 2350 E Lucky Ln, Flagstaff, AZ 86004-9744
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 66 Hotels in Flagstaff
Price Range: £35 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Flagstaff East 2.5*
Number of rooms: 102
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Also Known As:
Ramada Flagstaff East Hotel Flagstaff
Ramada Hotel Flagstaff
Flagstaff Ramada
Ramada Flagstaff East North America

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