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“Spacious and modern rooms - great for families! Flagstaff is too far from Polar Express in Williams, AZ”

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SpringHill Suites Flagstaff
Ranked #12 of 64 Hotels in Flagstaff
Certificate of Excellence
La Habra, California
Level Contributor
311 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
“Spacious and modern rooms - great for families! Flagstaff is too far from Polar Express in Williams, AZ”
Reviewed 4 December 2013

Springhill has some new style hotels and this is one of them. There is a living room area, desk area, sleeping area, and mini kitchen with microwave and refrigerator.

There were some slight issues with our bed and holes in the bathroom walls - they were very kind in reducing our rate slightly for the inconvenience.

The morning breakfast was swarming with families - but they did a very good job keeping it stocked with all the people.

THIS IS PERFECT FOR FAMILIES.
Flagstaff is too far away for Polar Express in Williams, AZ - just in case you were wondering.

Room Tip: The closer the elevator - the more noise you will get.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank ALinCA5512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 11 December 2013
Thank you for your review on your stay with us! We are pleased to hear that the staff took promt care of the issues that you experienced with your room. Williams and the Polar Express is a 30 minute drive from the hotel and we are also minuted away from the North Pole Experience.
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Ljubljana, Slovenia
Level Contributor
483 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 3 December 2013

We stayed there as a fammily for one night only. It was clean and modern, rooms are spacious and the staff at the reception desk is very nice and helpfull. They also have indoor pool, but we did not have time to use it.

  • Stayed August 2013, travelled with family
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Helpful?
Thank Ales11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 11 December 2013
Thank you for your review! We are pleased you enjoy your stay with us and look forward to welcoming you back on your next trip to the States!
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1 review
Reviewed 29 November 2013 via mobile

If you have a 4 year old afraid of dogs, as I do, it's good to know. We skipped a couple of elevator rides because of the large dog. There were at least 2 dogs we could hear barking walking down the hall. Despite this, very clean and comfortable, good breakfast, indoor pool, and good service. Overall the dogs were fine, just something to know.

Stayed November 2013
Helpful?
Thank Hobbesbrandt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 11 December 2013
Thank you for your review on your stay with us! We are a pet friendly hotel and hope that our guests traevling with pets are just as curteous and do not leave their pets unattended in their rooms to bark. We look forward to welcoming you back in the future!
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Colorado Springs, Colorado
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 November 2013 via mobile

We've stayed here before, I think this is our fourth time. It is a very clean place, and the regular beds are comfortable. However, we had two issues and one recommendation for future visitors.

We are Marriott Reward members, and we have a profile saved with Marriott that requests extra towels, a feather pillow, and a room on a high floor. We got the high floor, but no feather pillow nor extra towels. I think it was just an oversight by the staff. That was issue number 1, and it is certainly not a terrible thing - we just went down and got more towels.

Issue number 2 is the pull out sofa bed. We usually put at least one of our kids on the sofa bed, and I'm trying to remember when I've ever had a "comfortable" one. However, this sofa bed was beyond uncomfortable - it was REALLY bad, to the point where you could feel all kinds of lumps and springs. Worse than most we've had with any chain.

The caution for future visitors is to avoid the SW corner of the hotel; the road noise was super loud, and we heard every vehicle that went by. On each of our previous visits here, we've been on the east side of the hotel and didn't have an issue with road noise. Obviously, the hotel can't do anything about this, so just ask for a room on the other side of the hotel.

If you would like to avoid the lumpy sofa bed and the noisy road, we stayed in room 521.

Would we stay here again? Of course - it is still ones of the best places to stay for the price, and the staff is super friendly.

Stayed November 2013, travelled with family
Helpful?
Thank Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 11 December 2013
Thank you for your review on your stay with us! We appreciate all of your feedback! We are in the process of evaluating our matresses on our sofa couches and will be replacing the ones that need to be, we have made a note that room 521 is a priority! We look forward to welcoming you back on a future visit to Flagstaff!
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Tempe, Arizona
Level Contributor
3 reviews
3 hotel reviews
Reviewed 27 November 2013

The hotel has a wonderful modern feel. The staff is so friendly; I felt truly welcomed and a part of the family during my stay. Lovely lobby; spacious rooms, and delicious breakfast!! There were a few stains on the carpet but the room was clean outherwise : ) The hotel is in a great locaion; close to the interstate but far enough away so you don't hear the noise.

Room Tip: Higher floors have less traffic
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  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
Thank MLooper19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 11 December 2013
Thank your for your review on your stay with us! We value your feed back and are sp pleased that you felt like part of the family during your stay! We look forward to welcoming you back on a future trip to Northern Arizona!
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Illinois
Level Contributor
212 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 25 November 2013

Making our way back from Grand Canyon we stop here. It was a great stop to make. The place is very clean outside and inside. The front desk people are very friendly and helpful. Our room was very spacious and our bed was very comfortable. They have breakfast with many options. There location is great. Close to restaurants and shops. Would recommend this hotel.

  • Stayed September 2013, travelled with family
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Helpful?
Thank IllinoisCookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 11 December 2013
Thank you for your review on your recent stay with us! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!
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Scottsdale, Arizona
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 November 2013

We came up here for the weekend and stayed here. The hotel rooms are great and the service matches. The standard rooms are spacious and are clearly new remodels. The breakfast staff keeps up with the crowd well. This hotel is well underrated and I may have discovered why. The other guests I encountered at check in and at breakfast all seemed to be uptight. There is nothing wrong with this place. I have stayed at JW's I would rate lower. Nice shower with plenty of bathroom space. Enjoy the fresh Flagstaff air!!!

  • Stayed November 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AZBUSINESS1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 11 December 2013
Thank you for your review on your recent stay with us! We are pleased that our staff helped make your stay an enjoyable one! We look forward to welcoming you back on a future trip to Flagstaff!
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Additional Information about SpringHill Suites Flagstaff

Property: SpringHill Suites Flagstaff
Address: 2455 S Beulah Blvd, Flagstaff, AZ 86001-8736
Region: United States > Arizona > Flagstaff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Flagstaff
#7 Family Hotel in Flagstaff
#10 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Flagstaff 3*
Number of rooms: 112
Official Description (provided by the hotel):
Conveniently located at the crossroads of I-17 and I-40, the hotel is steps away from many restaurants and shopping areas. Relax around the swimming pool or soak up the magnificent views of the San Francisco Peaks. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff.In addition to our centralized location and our dedicated staff, you will appreciate our spacious studio suites with either a king bed or two queen beds. Additional amenities include: sofa bed, mini-fridge, microwave, in-room coffee service, a large well-lit desk, daily complimentary hot breakfast buffet, 24 hour fitness room, complimentary internet access, and much more. ... more   less 
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Also Known As:
Springhill Suites Flagstaff Hotel Flagstaff
SpringHill Suites Flagstaff North America

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