We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lots of Room, Very Friendly Staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
SpringHill Suites Flagstaff
Ranked #14 of 65 Hotels in Flagstaff
Certificate of Excellence
Nashville, Tennessee
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Lots of Room, Very Friendly Staff”
Reviewed 14 April 2014

Our family made a trip to the Grand Canyon, we stayed here 2 nights. When we checked in we noticed a family with 2 dogs, I did not know that it was a pet friendly hotel. Chelsea checked us in and I asked if we could be on a floor with out any dogs, she very politely changed our floors with no questions or issues. Our room was very spacious enough room for a family of 4. Lots of dividers for privacy, in the bathroom, closet, desk etc. the beds were decent however the pull out sofa bed had seen better days, not very comfy even for our 11yr old. The breakfast was great, lot of options and fresh! All the staff we encountered were very friendly!! One thing I will make note of is there are tons of large tour bus groups that stay at all the area hotels, during our stay here there was a group of students from Germany high school age when we were in the same area with them, they tended to invade that area i.e. the breakfast area & pool. Overall it was a very good experience. would stay here again!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeAnne Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 16 April 2014
Thank you for your review on your recent stay with us! We are pleased that Chelsea helped make your stay enjoyable by honoring your room request! Shes brand new associate so it is great to see her already making an impact on our guests. We look forward to welcoming you back on a future stay in Flagstaff!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

723 reviews from our community

Traveller rating
    313
    236
    107
    43
    24
See reviews for
341
171
35
62
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Phoenix, Arizona, United States
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014

Nice clean rooms, good size, friendly service, kid friendly breakfast. Slow internet, but works okay. This is a nice location that is convenient to the university and downtown. It would be nice to have a few more healthy options with the breakfast such as plain yogurt and hard boiled eggs.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 11 April 2014
Thank you for your review on your stay with us in February. We are pleased that you enjoyed your stay with us and got to enjoy our complimentary breakfast. We loof forwar dto welcoming you back on a future stay in Flagstaff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2014 via mobile

We had a two night reservation, but when we were checking in, we saw a family walking in with two dogs. The hotel allows pets, but confirmed with us that it does not state that anywhere on the Marriott website. The hotel told us they didn't have any rooms that an animal hadn't stayed in. Since our child has asthma, and is allergic to cats and dogs, we were now in a situation where it was evening and we were basically SOL.
The person at reception called the nearby Coutyard (which is a "non pet friendly" hotel). Of course, we now had to pay a higher rate, and breakfast wasn't included.
While I appreciated what the reception person did, we thought the whole situation could have been avoided if Marriott had been upfront on its website. We would have made reservations with another brand weeks before.
This is a "we don't care" attitude from corporate.

Stayed March 2014, travelled with family
Helpful?
1 Thank Atlanta_Traveler2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 7 April 2014
Thank you for your review on your recent stay with us. We apologize that you were not aware of our pet policy. Our pet policy is stated on our website under hotel details. We are a pet friendly hotel and we collect a pet fee which allows us to clean the room appropiately after a pet checks out. We are pleased to hear that our staff was able to find you accomdations that suited your needs at the nearby Courtyard.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 March 2014

There are many things to like about the hotel, especially the complimentary breakfast that is quite robust, and the friendliness of the staff. They must go out of their way to hire these people, because they are true gems.

The sofabed in the suite did not comfortably sleep my teen and preteen kids. Also, we were fighting with the temperature guage all night because it just felt like the heat didn't stay on long enough. And the first night, the sleeper sofa looked like it wasn't changed when we pulled it open.

Apart from that, the location was great, the staff was responsive, the exercise room was more than decent, and the room was overall very clean, if a little cramped for a family of four. The wifi was fairly good too, as was the fridge and microwave, and this saved us a little $$. I'm glad they had a rolling luggage carrier. They could have used maybe one or two more, but I'm just nitpicking.

I would stay here again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bayquake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 7 April 2014
Thank you for your review on your recent stay in Flagstaff! We appreciate your feedback regarding your sofa bed which we will review with our staff. We are pleased that our staff helped make your stay an enjoyable one and look forward to welcoming you back on a future stay in Flagstaff!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Provo, Utah
Level 6 Contributor
209 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 29 March 2014

We stayed in a king suite clean and lots of space. Good location for both the 17 and 40. Room was quiet and near the stairs. Staff was friendly and efficient. Housekeeping great and really friendly. Dog area small but we always go for runs and this place is in the perfect spot. If you head out the lobby towards the WalMart (south I think) right across the street is the entrance to the Flagstaff urban trail. Sort of dirty by the WalMart but is an awesome trail beyond. about 3/4 mile walks near the road then turns into beautiful piney trail. We went 2.5 miles from the hotel is wonderful. Not super busy some dogs, people and bikes.

Room Tip: Most rooms must be pretty good we were on the second floor and by the stairs. No noise or issues.
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 7 April 2014
Thank you for your review on your recent stay with us! We are pleased that you and your 4 legged famiy member enjoyed your stay. The Flagstaff urban trail is a wonderful area to walk your dog or take a run, you can go past walmart which brings you into the forest or go the opposite way and stroll through the NAU campus. We look forward to welcoming you back on future stay in Flagstaff!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andover, Kansas
Level 5 Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 March 2014

We really enjoyed the spacious suites in this hotel. The indoor pool was a bit small and the water could have been warmer. There was no hot tub which would have been nice after a long day of hiking. The best part about this hotel was the free breakfast every morning. It definitely saved us time and money and the selection was great. The people at the front desk were very friendly and helpful. We would stay here again.

Room Tip: get a room away from the elevators for a good night sleep
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 21 March 2014
Thank you for your review on your recent trip to Flagstaff! We are pleased that you enjoyed your stay with us and that the breakfast helped you fuel up for your daily adventures! We appreciate the pool comment and will have our maintenance staff check the pool temp to ensure it is at the right temp. We look forward to welcoming you back on a future trip to Northern Arizona!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 March 2014

Great stay for the money. Love the mini suite concept, giving our family plenty of room to get away from each other after a long day at the Grand Canyon. Staff extremely friendly and willing to assist with any issues. Love the décor. Only issue we ran into was they had issues with the hot water hotel wide that morning but after asking we were compensated for the inconvenience. Breakfast was good as well. Great location, walking distance from several chain restaurants (Olive Garden and Red Lobster), Walmart just around corner as well. We however ate at a local restaurant called Fat Olive... amazing!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, 21 March 2014
Thank you for your review on your recent stay with us! It was unfortunate that the water went out the morning of your departure, our maintenance staff worked dilgently to restore the water as soon as possible, we are pleased to hear that the front desk did take care of compensation for the inconvience. We look forward to welcoming you back on a future trip to Flagstaff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Flagstaff hotels
0.2 mi away
Hilton Garden Inn Flagstaff
0.1 mi away
Comfort Inn Flagstaff
Comfort Inn Flagstaff
#6 of 65 in Flagstaff
986 reviews
0.2 mi away
Courtyard Flagstaff
Courtyard Flagstaff
#16 of 65 in Flagstaff
742 reviews
Show Prices
Show Prices
Show Prices
5.4 mi away
Sonesta ES Suites Flagstaff
0.1 mi away
Hampton Inn & Suites Flagstaff
1.3 mi away
Drury Inn & Suites Flagstaff
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Flagstaff? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Flagstaff

Property: SpringHill Suites Flagstaff
Address: 2455 S Beulah Blvd, Flagstaff, AZ 86001-8736
Region: United States > Arizona > Flagstaff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Flagstaff
#7 Family Hotel in Flagstaff
#10 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Flagstaff 3*
Number of rooms: 112
Official Description (provided by the hotel):
Conveniently located at the crossroads of I-17 and I-40, the hotel is steps away from many restaurants and shopping areas. Relax around the swimming pool or soak up the magnificent views of the San Francisco Peaks. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff.In addition to our centralized location and our dedicated staff, you will appreciate our spacious studio suites with either a king bed or two queen beds. Additional amenities include: sofa bed, mini-fridge, microwave, in-room coffee service, a large well-lit desk, daily complimentary hot breakfast buffet, 24 hour fitness room, complimentary internet access, and much more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Priceline, Hotels.com, Booking.com, Odigeo, Travel Republic (UK), Ebookers, TripOnline SA, 5viajes2012 S.L., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your SpringHill Suites Flagstaff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Flagstaff Hotel Flagstaff
SpringHill Suites Flagstaff North America

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing