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“Good value with a good breakfast”

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Quality Inn - Flagstaff / East Lucky Lane
Ranked #46 of 65 Hotels in Flagstaff
Reviewed 21 March 2014

The motel had good tv and wifi which was appreciated after other Arizona properties were lacking. We had a room with double queeen beds - enough for 4 people, yet the room had only one chair. So you have to sit on the bed to watch tv - probably fine for some folks, but after a long day of driving, I would have appreciated being able to sit with some back support.

We checked in about 4pm and I wanted a shower after several days hiking in dusty conditions. There was no hot water for the shower at that time. Oh well, a cold shower got me refreshed. We also did laundry - pretty cheap only a dollar to wash and a dollar to dry.

The breakfast was quite good. They offered scrambled eggs, potatoes and sausage - quite a pleasant change from cereal and toast at other motels.

The location was convenient - right off the freeway and near to a WalMart. Since the room had a fridge and microwave we were able to fix a good dinner.

We would stay here again.

  • Stayed: March 2014, travelled as a couple
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Thank JuniperToo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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158 - 164 of 388 reviews

Reviewed 27 February 2014

Athough you can tell that this hotel is far from new, it is clean and tidy. The room with 2 queens was a little tight but this wasn't unexpected --The front desk staff were very friendly as were the breakfast 'ladies'.

This is a modest hotel with a convenient location. I doubt I would stay for more than one night but as a place to overnight, it was fine.

Room Tip: Ask for a room that is towards the back of the property, otherwise there may be some noise from the...
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  • Stayed: February 2014, travelled as a couple
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Thank TMLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

Rooms clean and neat. Helpful staff. Good breakfast and comfortable bed. This is not an upscale place but you cant beat the value for what you get..would return..great location near the interstate..restaurants down the street and a Walmart too

  • Stayed: February 2014, travelled as a couple
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Thank AEboylston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFlagstaff, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this reviewResponded 22 February 2014

Hello aehegney,

I am grateful that we met your expectations during your stay in our hotel, please know that your satisfaction and comfortable accommodation will always be on top of our priority. Your positive feedback ensures we have successfully performed our responsibilities.

Our team values your business.

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Reviewed 15 February 2014

this hotel is not being maintained to a level with other quality inn's I have stayed in. Light in lamp burned out. rug was wet. Bathroom floor was dirty general feel of having been used hard and not being taken care of entry carpets were worn and need replacement. Pool not yet opened but covered in green slime not attractive at all. Location is great right off of I40 close to restaurants and stores

Room Tip: away from the freeway
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  • Stayed: February 2014, travelled with friends
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Thank Marianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFlagstaff, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this reviewResponded 17 February 2014

Hello Miss Marian M.,

It is regretful that we have not met your expectations during your stay in our hotel. Your comments are extremely important to us. I will accelerate your review for evaluation to address accordingly.

Thank you very much for your business.

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Reviewed 23 January 2014

We were late arriving in the day and choice the Quality Inn based on a hotel coupon rate combined with the fact that we like the Choice rewards program.

Room was DATED, bed was OLD, bedding was SAD and towels were so ready to be replaced with new ones! Our room was at the end of a hall near a door which opened and closed all night long. That was not what kept me awake....it was the heating system that kicked on every 5 minutes with a fan that must have had a loose blade...AND....the party that was going on in the room above me until 3 a.m.....

We told them at check out the the response was they would have the fan checked.

After a stale bagel and weak coffee, eaten on a couch in the lobby as there are no tables, we quickly packed up and left.

The good news....internet is included in the rate.

Room Tip: The Marriott across the street.....
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  • Stayed: January 2014, travelled as a couple
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Thank mom98wmu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFlagstaff, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this reviewResponded 26 January 2014

Hello mom98wmu,

I regret that you experienced inconvenience during your visit in Quality Inn. We appreciate candid reviews and comments from guests as it helps us better identify the areas we need to improve. Your concern has brought to the assigned department and staff for evaluation and surely they will address the matter according.

Thank you for your choice to stay in our hotel and we hope to have another opportunity to accommodate your lodging needs soon.

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Reviewed 29 December 2013

We stayed here for 2 nights. It was a last minute reservation so there were not many affordable and decent choices. The room was OK and clean (although some hairs on the bathroom floor showed that it wasn't deeply cleaned between guests). The main problem that I found was the heater. It was an old electric heater that made too much noise. Moreover, it didn't have any kind of temperature controller, so we could only choose between keeping it on or off. Also, we had a room in front of the highway so the noise of traffic was constant. I could get slept only using some earplugs. Definitely, not a good place for light sleeping people or for long stays.

  • Stayed: December 2013, travelled with family
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Thank deviaxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFlagstaff, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this reviewResponded 2 January 2014

Please accept my sincerest apologies for the inconvenience during your stay in our hotel and thank you for bringing to our attention your concern about the sanitation of the room we have accommodated you. We will certainly call the attention of the concerned department to ensure this eventuality will not occur again in the future.

We will as well look into the amenities in our rooms and make sure they are working perfectly for the convenience of our guests.

Thank you very much for your time to share your input. It will truly help us in to further improve our services.

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Reviewed 28 December 2013

Small room, small bathroom, probably due to discounted room rate booked via Choice hotels. An upgrade would have been nice, since occupancy that night was about 10%. Usual breakfast but hot options didn't look very appetizing. Maybe it was the way they were bunched. Decent size breakfast room. Walk to Outback Steakhouse and Cracker Barrel. Not far from Walmart.

  • Stayed: November 2013, travelled as a couple
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Thank sycha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFlagstaff, Guest Relations Manager at Quality Inn - Flagstaff / East Lucky Lane, responded to this reviewResponded 2 January 2014

Hello sycha,

Thank you for visiting Days Inn and allowed us provide your lodging needs in our hotel. We regret for the shortcoming on our part of overlooking to offer you other available rooms that you might have prefered other than where you were accommodated. We appreciate your input on how we can serve you better. We will look into our breakfast selection to be able to offer a better, more appetizing choices.

Allow to serve you better on your next visit, please do not hesitate to call the attention of our staff on duty should you need assistance during your stay as they will be happy to serve you.

Days Inn truly appreciate your business.

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Additional Information about Quality Inn - Flagstaff / East Lucky Lane

Address: 2500 E Lucky Ln, Flagstaff, AZ 86004-8505
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 65 Hotels in Flagstaff
Price Range: £49 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn - Flagstaff / East Lucky Lane 2.5*
Number of rooms: 122
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Also Known As:
Quality Inn - Flagstaff / East Lucky Lane Hotel Flagstaff
Flagstaff Quality Inn
Quality Inn - Flagstaff / East Lucky Lane North America

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