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“Many Problems with this Hotel Stay”

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Super 8 NAU Downtown Conference Center
Ranked #34 of 65 Hotels in Flagstaff
Tucson, Arizona, United States
Level 5 Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Many Problems with this Hotel Stay”
Reviewed 30 August 2014

The room was nice and the bed comfortable; however, the following things happened during my stay there:
From sometime Thursday night-Friday afternoon there was no electricity in our part of the hotel. We told the hotel this at 6am (when we got up), and the desk attendant stated, "Well, the maintainence guy is coming in at 7am." He refused to call him any earlier. We asked if he called the power company, which he did not.
The coffee was bitter (in the "breakfast nook"). It came out as just water, and then the water turned brown as it poured in the cup. Needless to say, I threw it out. Their version of "continental breakfast" was vending machine pastries. We went out for breakfast each morning that we were there.
The WiFi was VERY VERY slow, even though it was password protected.
We had a phone in our room that was not plugged in. I tried to plug it in and it did not work.
While we were compensated some money for the electricity going out, I will not stay here again.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank amytilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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542 reviews from our community

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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Flagstaff, Arizona
1 review
Reviewed 28 August 2014

we stay here every year over the labor day weekend and look forward to it every year. for the money its a 5 star hotel. we stay in hotels for the same or more money WITHOUT the amenities. We keep coming back.

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank mikey77gqnu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flagstaff
1 review
Reviewed 28 August 2014

This property is very run down!!! The shower curtain rod was broken and the water pressure was almost non-existent. Then we were put in a room right by the street which is a very busy street. Our daughter attends NAU and for a charge of $400 we definitely will not be staying at this property again. Also, the wi-fi was terrible and I was unable to do any work while I was at the hotel on my laptop!!!!!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Flagstaff hotels

Peoria, Arizona
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2014

We stayed 2 nights and booked 2 rooms, they were very clean and we were right by the front desk area, but everything was very nice and updated. We booked a month ahead of time and paid $147 for 2 rooms for 2 nights total. It's close by the NAU campus and within walking distance to some good restaurants in the area as well as historic route 66. Front desk guy was very nice, we enjoyed our stay when we were here everything has been updated and looks really nice. It's not the Ritz, but it was worth the money.

  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Melanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 NAU Downtown Conference Center

Property: Super 8 NAU Downtown Conference Center
Address: 602 W Route 66, Flagstaff, AZ 86001
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 65 Hotels in Flagstaff
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 NAU Downtown Conference Center 2*
Number of rooms: 66
Official Description (provided by the hotel):
Choose our Super 8 West with comfortable accommodations and close proximity to downtown Flagstaff and Northern Arizona University. Located just off Interstates 40 and 17 on historic Route 66, our pet-friendly Super 8 location lets you explore downtown attractions like Heritage Square and local restaurants and brewpubs with ease. Accommodations include Superstart Breakfast, wi-fi and indoor heated pool/jacuzzi. ... more   less 
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Also Known As:
Super 8 Flagstaff Downtown Nau Hotel Flagstaff
Flagstaff Super Eight
Flagstaff Super 8
Super Eight Flagstaff
Super 8 NAU Downtown Conference Center Flagstaff, North America

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