We checked in on June 21st a Saturday evening at 7:30. The gentleman at the front desk failed to make eye contact, never gave me any info such as the hotels amenities or the breakfast in the morning. The front desk is the first contact with your company and impression overall and I was less than impressed. He was more concerned with his computer or phone on the desk than who was standing in front of him. Furthermore he did not give me a map to find our room, he just pointed in the general area which was in the complete opposite direction. Regardless the amount of money we paid for the room did not meet the level of service you are known for.
Otherwise the room was clean and the staff, cleaning and food service were all very kind and accommodating.
- Official Description (provided by the hotel):
- Nestled in the cool mountain pines of beautiful Northern Arizona, the Baymont Inn & Suites in Flagstaff offers warm, personalized service along with cozy rooms. Experience all the wonderful sites and breath taking monuments that surround the city of Flagstaff. The Grand Canyon, Sedona's Red Rocks, Walnut Canyon and Sunset Crater are all within a short drive from the hotel. Flagstaff's popular local attractions include the Lowell Observatory, Arizona Snowbowl, Route 66, Riordan Mansion and the Arboretum. The hotel is conveniently situated within walking distance of numerous restaurants. Our friendly and knowledgeable staff take pride in providing you with all the resources you need to plan the perfect adventure. Let us be your hub for a wonderful Northern Arizona Experience! ... more less
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- Also Known As:
- Fairfield Inn Flagstaff Hotel Flagstaff
- Fairfield Flagstaff
- Flagstaff Fairfield Inn
- Baymont Inn & Suites Flagstaff North America