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Baymont Inn & Suites Flagstaff
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Reviews (1,611)
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1,106 - 1,111 of 1,611 reviews
Reviewed 27 July 2014

My wife and I stayed here on July 23.,2014. We had had a long day of driving and found the Fairfield Inn on line. We checked in and were assigned to Room 103. I should never have accepted after seeing the room! My fault ! I should have listened to my initial visual assessment. The room is in a dark hallway in the stairwell. The bathroom is small and is squeezed into a small space. The Inn's entry door and stairway are adjacent to the entry to room 103. The banging inn entry door and pounding on the stairway was a constant noise and continued until after midnight.
I'm embarrassed to say that I accepted the room and am equally surprised that this room would be considered a rental space. Avoid this room. Many more options within blocks.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank 57TravelOften
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Flagstaff, Assistant General Manager at Baymont Inn & Suites Flagstaff, responded to this reviewResponded 7 August 2014

Hello 57TravelOften,

Thank you for your honest feedback. We are sorry we were not able to provide you with the quality you deserve. We are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

At Your Service!

Jordan D. Mauck
Assistant General Manager

Fairfield Inn Marriott - Flagstaff
2005 S. Milton Road
Flagstaff, AZ 86001
(928)773-1300 ext 780
jordanm@swhm.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

Very clean, well maintained, rooms little space but nice, very nice staff, specially the guys at front desk, friendly and ready to help ,good breakfast, with different items included in the rate, we recommend it.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Maria Soledad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Flagstaff, Assistant General Manager at Baymont Inn & Suites Flagstaff, responded to this reviewResponded 25 July 2014

Greetings Maria,

Thank you for the kind remarks regarding your recent Flagstaff visit. We are glad that you enjoyed our friendly staff & our complimentary breakfast buffet. Please do think of us again for any future visits to beautiful Flagstaff!

At Your Service!

Jordan Mauck
Operations Manager
Fairfield Inn Flagstaff
2005 S. Milton Rd.
Flagstaff, AZ 86001
928-773-1300
928-773-1462 (fax)
JordanM@swhm.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

We stayed 2 nights at the Fairfield because of the bus tour to the Grand Canyon. We were happy with the choice. The staff is super friendly and the Inn is secure. You need to use your room card to get on the elevator which we had never seen before.

The beds were only doubles but we knew this when we made the reservations. They have wonderful fluffy towels and a great breakfast. Best scrambled eggs of any of the chains we stayed at.

the only con would be Milton Rd. It was very busy and we had a bit of trouble finding the motel. Once we arrived, all was well. The room on the 3rd floor was clean and quiet.

Room Tip: Stay in enclosed corridor part.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank SimoneIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Flagstaff, Assistant General Manager at Baymont Inn & Suites Flagstaff, responded to this reviewResponded 25 July 2014

Greetings Guest,

Thank you very much for the comments regarding your recent stay with us. We are glad you enjoyed your visit. Thank you very much for the comments regarding our breakfast! We are happy to offer so many different options to our guests. I am glad that your stay was completely satisfying after locating our property. Milton Road can be a bit confusing. Please do think of us again for any future visits to Flagstaff!

At Your Service!

Jordan Mauck
Operations Manager
Fairfield Inn Flagstaff
2005 S. Milton Rd.
Flagstaff, AZ 86001
928-773-1300
928-773-1462 (fax)
JordanM@swhm.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

We stayed in this hotel for a night during our trip to Grand Canyon, AZ. One night stay was around $150 inclusive of taxes. The hotel is really old and it needs serious renovation. We could hear the footsteps of the people above us. Breakfast was OK.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Srinivas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Flagstaff, Assistant General Manager at Baymont Inn & Suites Flagstaff, responded to this reviewResponded 25 July 2014

Greetings Traveler,

Thank you for the honest feedback regarding your visit to Fairfield Inn Flagstaff. We use the reviews on Trip Advisor as learning tools for our staff. We appreciate your loyalty with Marriott.

Jordan Mauck
Operations Manager
Fairfield Inn Flagstaff
2005 S. Milton Rd.
Flagstaff, AZ 86001
928-773-1300
928-773-1462 (fax)
JordanM@swhm.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

We were in Flagstaff for 2 days as we toured the Grand Canyon. Only 1 hour away and an easy drive. Extremely nice staff. The nice lady who hosts the morning breakfast is so incredibly nice (first name started with M). Real asset to you! There were 9 of us traveling and you made us feel very comfortable and welcome. One of kids was not feeling well, she went out of her way to make us feel you were here to help. Also, our other child had a birthday. She went and got a slip for a free candy bar and gave him a book he could assemble a cardboard frog. He absolutely loved it. Made him feel special. Very nice rooms, very clean, great staff. Was also great the hotel is adjacent to a shopping center with a Wal-Mart. We could walk right over and get the stuff we needed. Thx again!

Stayed: July 2014, travelled with family
3  Thank BBMB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Flagstaff, Assistant General Manager at Baymont Inn & Suites Flagstaff, responded to this reviewResponded 25 July 2014

Hello BBMB B,

We are glad that you had an enjoyable visit to beautiful Flagstaff & to the Grand Canyon. Please do think of Fairfield Inn Flagstaff for future travels. Thank you for your patronage!

Jordan Mauck
Operations Manager
Fairfield Inn Flagstaff
2005 S. Milton Rd.
Flagstaff, AZ 86001
928-773-1300
928-773-1462 (fax)
JordanM@swhm.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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