I made a reservation for the Canyon Inn through http://www.canyoninnflagstaff.com/ (powered by sellvel.com). I accidentally reserved the wrong date, and there was no contact given in my confirmation email beyond email@example.com.
I called the Canyon Inn at (928) 774-7301 and explained my situation. The female proprietor was instantly rude and aggressive, telling me I had to call Expedia to change the dates. I explained I did not reserve through Expedia. She then insisted that I call Bookings.com. I then explained that I did not book through Bookings.com, and that furthermore I did not have a phone number on my confirmation (my only contact being firstname.lastname@example.org). Then she became even more vicious telling me there was nothing she could do for me, and before I could respond she hung up on me (as she used very vulgar language about me in the background). DO NOT STAY HERE. THERE IS NOT ANY SEMBLANCE OF CUSTOMER SERVICE!
- Official Description (provided by the hotel):
- The Canyon Inn Hotel is located across from the Northern Arizona University campus - within easy walking distance. Canyon Inn Hotel Flagstaff offers 24-hour services and a friendly staff. Canyon Inn Flagstaff Across Convention center NAU/downtown. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), TripOnline SA, Hotels.com, Ebookers, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Canyon Inn Flagstaff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Canyon Hotel Flagstaff
- Canyon Motel Flagstaff
- Canyon Inn Flagstaff North America