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Reviewed 15 November 2017

I was disappointed that the Executive suite was so shabbily furnished. Well, maybe it wasn't really shabby, but retro 60's furniture made it feel that way to me. I was also surprised to see that the tile at the base of the bedroom wall was cut wrong, so there's a gap where you can see insulation or something.

The worst thing was the temperature of the hot water (which couldn't have been above 65 degrees) and the poor water pressure. I love hot showers with lots of water pressure in the mornings.

They don't allow you to bring in your own alcoholic beverages & theirs are quite expensive.

At check-out we had to wait for someone to check the room before they issued our refund for the deposit.

On the positive side, their staff (for the most part) are very friendly, and the casino is lovely.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank CarolMarie_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017

I stayed here two years ago and returned today for one night. Nothing has faltered. They have earned two more AAA Four Diamond Stars and they deserve it. The staff is attentive and responsive. The rooms are spacious and well-appointed. Keurig coffee station in the room. Free Wi-Fi. Go here. You will like it.

Room Tip: Get a room with a view of the San Francisco Peaks.
  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Jim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

We stay in many a casino hotel and this is one of the very BEST. The rooms are very spacious, great beds, wonderful amenities (including water that they don't charge for); great restaurants, loved sports bar food, clean, clean, clean and great staff. We are VERY impressed with this hotel just east of Flagstaff.

Room Tip: First floor was wonderful, but for a dessert view you might like a higher floor.
  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 194sandrag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2017

Excellent hotel for an excellent price.

Rooms are spacious and clean.

Food & Cocktails in the sports bar is FANTASTIC (Especially the Chicken Wrap)

Would definitely visit again, although not a huge gambler.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Laurence K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2017 via mobile

The hotel is being run well and the restaurant offer good food. Be careful of the closet light. They are motion activated and also come on if you put a suitcase in front. Other than that they are helpful if you get up in the dark

It would be nice if the hot tub were around 105 though. The entrance doors should be self opening too. They are very heavy. You get free water in the room.

Stayed: November 2017, travelled solo
Thank thebudlet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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