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“A gem in a small town”

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Drury Inn & Suites Flagstaff
Ranked #3 of 65 Hotels in Flagstaff
Certificate of Excellence
San Diego, California
Level 5 Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A gem in a small town”
Reviewed 11 July 2014

Being in the resort business, I get to lots of small towns and get to stay in lots of different hotels. Having stayed in several hotels in Flagstaff, this is my new favorite and probably where i will stay again (and again).

It is located on the north end of the campus.

It is located within a quick walk to downtown and lots of local restaurants.

The lobby is big with inviting comfy couches with a big TV.

The staff is very friendly - not only when you check in - but all through the stay.

They serve a morning buffet and evening drink / snack for registered guests. and the food is fresh and they keep the area as clean as they can with the many guests.

The rooms (suites) are large with comfortable fold out couches and separate bedrooms with large comfortable beds. The pillows are great. There is a small balcony on each room to enjoy a little fresh air.

Stayed July 2014, travelled with family
Thank Abeyta_CLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Mesa, Arizona
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 July 2014

I really like staying at the Drury Inn because not only is it clean and well kept up, but they serve a free full breakfast AND a free dinner! You can't find that anywhere else that I have been. It really saves money to have that extra free meal in the evenings, especially when you are traveling as a family with a lot of mouths to feed. Also, besides that they offer free popcorn and free drinks in the lobby from 3 o'clock to 10 every evening. My kids loved that!

  • Stayed June 2014, travelled with family
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1 Thank annie7772014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicenza, Italy
Level 6 Contributor
139 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 28 June 2014

I stayed at this hotel in between Christmas and New Year's, it is a very pet friendly hotel with extraordinarlily friendly staff. They offer a free breakfast and evening horsdevors that were more than enough to fill you as dinner if you are in a pinch or don't want to leave the hotel. They also gave complementary drink tickets for free adult beverages during happy hour each evening.

The rooms were very clean and beds were very comfortable, and I would definitely return should my travels take me through the area again.

  • Stayed December 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Thank Ryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitefish, Montana
Level 5 Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 June 2014 via mobile

Greeted by friendly staff and pleased with our spacious and clean room. Large sitting and bar area with ample space for our two dogs. Convenient parking garage with sky bridge to the hotel.

Very pet friendly with a large grassy area across from the entrance. No restriction on leaving pets in the room to leave hotel. Includes a full breakfast and early evening cocktails and snacks. We did not take advantage of this so cannot comment of food. Dogs not allowed through food area for courtesy to other guests.

Stayed June 2014, travelled with friends
Thank TexasTravellingMiMi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 June 2014 via mobile

We stayed here while doing orientation for NAU. You walk out the back of the hotel and you are on campus, it's a plus. The rooms were clean & comfortable. I liked that it is a LEED certified building. Staff was friendly and helpful. We enjoyed the breakfast. A nice selection of hot foods as well as pastries and cereals. The breakfast area was spacious and set up well. The afternoon " kickback" looked nice, we didn't have the opportunity to try it though. The thing I appreciated most about our stay was that it was quiet! I don't know if it is the construction of the hotel or we just got lucky, but I didn't have to listen to the guests on either side of me talking, or taking showers or slamming doors. The hotel is pet friendly and I saw folks with dogs on our floor but we never heard them. A pleasant stay and I'm sure we will return.

Stayed June 2014, travelled with family
1 Thank travelcat164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simi Valley, California, United States
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 June 2014

I'm a big fan of Drury hotels in general, but this was our first time staying at the Flagstaff location. Still reasonably priced for the area, and the downstairs dining area is nice. The food and drinks in the evening are always a nice Drury touch, and the room was very spacious and comfortable.


Someone on the staff needs to recognize the difference between "pet friendly" and "sounds like a dog kennel at 5:30 AM". It's completely absurd, and being tolerant of loud and inconsiderate guests is essentially the same as poor customer service to the rest of us.
Also, the hall area outside our room on the 3rd floor smelled pretty awful for the first day we were here. If I had to guess, I'd say it was another "pet friendly" feature. Unfortunately these are probably the more lasting impressions we will have of this location.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4 Thank syates21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, General Manager at Drury Inn & Suites Flagstaff, responded to this review, 10 July 2014
Thank you for staying with us at our Drury Inn & Suites Flagstaff, as well as being a supporter of our other Drury Hotel locations. Drury Hotels is a family owned and operated chain, and to many guests, our furry friends are also members of the family, which prompted our hotel chain to allow guests to have their pets stay with them in the rooms. We do deep cleaning on every pet room after checkout so all rooms are disinfected before another guest stays with us. I am very sorry that you heard other guests' pets, especially so early in the morning. Should this ever happen again, please call our front desk for immediate attention. We want our hotels to be fresh, spotlessly clean, and for all our guests to enjoy their stay. We are sorry we fell short during this visit and hope you'll give us another chance to show you our high standards.

Jeff T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, Arizona
Level 4 Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 June 2014

There were 5 of us and a dog and we needed a room for all of us. The Drury Inn was great. We had a 2 bed queen suite that had an additional room with a pull out bed from the sofa. It also had a small terrace that looked out onto the NAU campus. The evening kickback was a great relaxer. The breakfast was fully supplied. There were many people up for breakfast and the staff kept the serving area clean and moving. When I made the reservation I let them know we had 5 bikes to bring in to the room so I would appreciate close access. They listened!! We were on the 2nd floor with direct access to the parking garage. Overall the hotel was a great stay. I couldn't give an excellent because the hotel is starting to show its age, but I heard they are remodeling next year.
This hotel gets continuous business throughout the year and they are doing a great job keeping up with it all. We look forward to our next visit.

Room Tip: 2nd floor rooms have same floor access to parking garage and easy access to breakfast and evening dr...
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  • Stayed June 2014, travelled with family
    • Value
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1 Thank Gregory W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Drury Inn & Suites Flagstaff

Property: Drury Inn & Suites Flagstaff
Address: 300 S Milton Rd, Flagstaff, AZ 86001-6259
Phone Number:
Region: United States > Arizona > Flagstaff
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Flagstaff
#4 Romantic Hotel in Flagstaff
#7 Business Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Drury Inn & Suites Flagstaff 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Drury Hotel offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, “hot” means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. This hotel is one of Mother Nature’s favorites. LEED Silver Certified, the Drury Inn & Suites of Flagstaff has many environmentally-friendly features, including solar panels and recycled water systems. ... more   less 
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Also Known As:
Drury Inn And Suites Flagstaff
Drury Inn & Suites Flagstaff Hotel Flagstaff
Drury Inn Flagstaff
Drury Inn Hotel Flagstaff
Drury Inn & Suites Flagstaff North America

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