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“Good experience”

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Best Western Pony Soldier Inn & Suites
Ranked #10 of 64 Hotels in Flagstaff
Phoenix, Arizona
2 reviews
“Good experience”
Reviewed 26 August 2013

The hotel was excellent, however Best Western did not credit me with any points for my four night stay. The staff was very helpful, particularly on the day of checkout. The dining room was closed three days out of four, so that was a matter of some inconvenience.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 August 2013

It's not the prettiest hotel from the outside but it had everything we wanted; clean, quiet, good sized room. Not a hotel for spending the day but perfect to use as a base for day trips to the Grand Canyon and Sedona. Downtown Flagstaff is also worth a visit. Good breakfast, lots of choices and a large dining area. Good value and lots of guests which is always a good sign. Would definitely go back.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Geraldine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Covina, CA
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 August 2013

This was our third or fourth stay at the Pony Soldier and it was great as usual. We were able to book our room using our reward points so I was little fearful we might get a less than great room. Wrong! They gave us a room with not only a king-size bed, but a desk, table and chair, and sofa! Everything was squeaky clean. Plenty of supplies (towels, shampoo, etc) in the bathroom. Breakfast has a big selection and the attendant makes sure there is plenty of everything. A wonderful night and it didn't cost us a cent! Will definitely stay here next time we're in Flagstaff.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CaliforniasKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 20 August 2013

The staff were very friendly and helpful. The hotel is a bit older but has been updated and modernized. Rooms were clean and comfortable. The free breakfast area was one of the biggest and best laid out eating areas of any hotel I have been to. The freight trains that run across the street are noisy, but the room did a decent job of minimizing it. Lastly, this is NOT the place to go to to work online. The wireless internet was weak and disconnected often.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Fe, United States
1 review
Reviewed 18 August 2013

We have stayed at this hotel several times, but the most recent stay we booked the Family Suite. We found the room needed a deep clean. There were also food wrappers tucked in the sofa and drawers. We do always love the pool at the Pony Soldier!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gregory D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Fe, United States
1 review
Reviewed 16 August 2013

Very old, very noise, and expensive for what you don't get! To far to walk to town. On a busy street next to the rail line with trains every 15 minutes 24 hours a day. You get all this for only $124.00 a night.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jay F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lytham St Annes, England, United Kingdom
Level Contributor
7 reviews
Reviewed 16 August 2013

We needed a quick overnight stop, and choose this Best Western. Wish we hadn't. The staff were polite, and fitted us in, even managing to supply a fold up bed so I didn't have to share with my teenager, so it was a good start. But it went down from there. The hotel is right next to not only a busy road, but also a busy railroad. So all night long there was the sound of cars and trains - not good for anyone who is a light sleeper. On top of that the walls are paper thin so you hear every sound from your neighbours. The breakfast, well the best thing that can be said about it is that it's included, and edible ... just. It's hard to get corned beef hash wrong, but they seemed to try. At least the coffee was ok, and the toast. If it had been cheap I wouldn't have a problem, but $100 with taxes is far too much.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Pony Soldier Inn & Suites

Property: Best Western Pony Soldier Inn & Suites
Address: 3030 E Route 66, Flagstaff, AZ 86004
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#8 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Pony Soldier Inn & Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Inn & Suites Flagstaff, North America

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