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Best Western Pony Soldier Inn & Suites
Ranked #11 of 63 Hotels in Flagstaff
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Friends Stay..”
Reviewed 9 February 2014

Friends of mine stayed at the hotel. When they got home they called me and left a voice mail praising the hotel and staff, they had an excellent time. Thank you for the excellent time, they will return!!

  • Stayed February 2014, travelled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank itsrox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review, 25 February 2014
Thank you for your review!

We have many family and friends make arrangements for their guests while visiting Flagstaff. I am happy to hear they enjoyed themselves, the hotel and our staff; and even happier that they will return!

Thanks again,

Scott Grams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,217 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (153)
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Elizabethtown
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 February 2014

I don't know why it only received two stars. We absolutely loved our stay at this hotel. They upgraded us to a king suite and it was so spacious! It was well worth the $20 more that we paid to stay at this hotel versus all of the other hotels that we stayed at during our trip. The breakfast was vast and the selection was incredible. We loved this hotel and thought the staff was incredible. We would highly recommend this hotel to anyone in the Flagstaff area. Even had a little pet area out back for the dogs!

Room Tip: We were on the bottom floor in the back and liked the location. But then again we don't mind str...
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  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank LilMsVixn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review, 25 February 2014
Thank you for thoughtful review.

It is always nice to get a positive review from a senior contributor and a well traveled guest. We upgrade guests when we can, and our King Suites are very popular with families. Thank you for mentioning our breakfast as we have upgraded our offerings to meet our guests requests. Our Staff is incredible, and many have been with us 5 or more years.

Thank you again,

Scott Grams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 February 2014

Everything was good. Restaurants nearby. Some traffic noise during night but nothing woke me. Breakfast was unusually good for a hotel of this type. I would recommend this hotel to anyone wishing for a pleasant, comfortable place to stay.

  • Stayed January 2014, travelled solo
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Review collected in partnership with Best Western

Helpful?
Thank Margaret P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review, 25 February 2014
Thank you for your review. Your recommendation: "I would recommend this hotel to anyone wishing for a pleasant, comfortable place to stay." is all that any hotel could ask for. Thanks for the kudos on our breakfast as well!

Scott Grams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa, United States
Level Contributor
45 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 February 2014

Had a nice stay, beds ok,, room some dated, but still fine and was clean. Would stay there again. Good breakfast.. Should have looked at the king rooms though. Smaller double queen rooms on east side. No elevator for upper rooms. Limited on walking distance restaurants. Have stayed at a couple other, not to mention names, Flagstaff motels and this one is better. Don't give points if using coupon, so opted for the Sr rate. Train not too loud.

  • Stayed January 2014, travelled on business
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Review collected in partnership with Best Western

Helpful?
Thank OkieTravelerCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review, 25 February 2014
Thank you for staying your first time at our hotel, and mentioning that you would stay here again! Rewards points are only given to qualified rates and are not valid for promotional or coupon rates.

Our King Suites are very nice, but are a bit more $$$'s. I am happy to hear you had a nice stay.

Scott Grams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gilbert, United States
1 review
Reviewed 23 January 2014

I'm definitely returning to this hotel when I come back to Flagstaff! The staff is very friendly and extremely professional. The accommodations are quite nice (especially the King suite with 2 bathrooms) and better yet, they are dog/pet friendly. It's located just minutes away from downtown where you can find local breweries, exquisite local shopping, the perfect cup of coffee, and divine dining. BW Pony Soldier Inn is the right spot to put your feet up in relaxation.

  • Stayed January 2014, travelled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
1 review
Reviewed 23 January 2014

We were so pleased with our stay here. Better than expected for the money! Our dogs were welcome for a flat rate of $20. The room is not huge, but had a small table and chairs and a decent amount of floor room for our dogs to enjoy.

The shower was hot and the bed was comfy. We stayed on the second floor at the back of the hotel and never were bothered by the passing trains. Just FYI the policy here is to call animal control if you leave your barking pet in the room, not a problem for us, but if ou have a happy pet, better to keep them with you to avoid any traumatic situations!

Also, good wi-fi and free breakfast ;)

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank Aly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
otis orchards, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 January 2014

OK-staff very friendly and accommodating.. We don't like artificial eggs - otherwise breakfast was good and adequate. Not a fan of slidding glass doors to bathroom but doesn't appear to be much which can change that - easy to put up with it.

  • Stayed January 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review, 25 February 2014
Thank you for your review. I am happy to hear you found our staff to be friendly and accommodating.

Our scrambled eggs are not artificial. They are pre-cooked as many hotels use, and are heated in the microwave before being transferred to the heated holding pan.

As far as the sliding bathroom door, some guests love them, others not so much.

Thanks again for your comments,

Scott Grams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Pony Soldier Inn & Suites

Property: Best Western Pony Soldier Inn & Suites
Address: 3030 E Route 66, Flagstaff, AZ 86004
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#8 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Pony Soldier Inn & Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Inn & Suites Flagstaff, North America

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