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“Our Stay at BW Flagstaff”

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Best Western Pony Soldier Inn & Suites
Ranked #10 of 65 Hotels in Flagstaff
Toledo, Ohio
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Our Stay at BW Flagstaff”
Reviewed 27 June 2014

The room was comfortable and clean. The bed was comfortable. The breakfast was good.The staff was friendly and helpful The only drawback was that we couldn't plug in our laptop to the TV to watch our movies.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
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Phoenix
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2014

The location is close enough to local attractions. I really appreciate that this hotel allows pets at a reasonable one time fee. We had a room on the first floor towards the back so it was close to the grassy area for our pooch. I strongly recommend requesting a room on the second floor but towards the back. The windows block out most of the outside noise but not all. Being that it's on Route 66 you will hear the trains if your room is towards the front. We heard the annoying early risers above us at 4:00 am for two nights straight. I was glad my wife and kids were all wiped out from the day's excursion. The heated indoor lap pool was perfect for the kids to use. The breakfast was very so so. Eggs tasted like powdered eggs, and the fruits were from the can but its better than some the continental breakfast offered at other locations. Staff was very friendly

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jdachinh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 24 June 2014

Terrible Hotel, tiny rooms in need of updating, trains kept us awake through the night. Not a good experience. I'm really struggling to get to 200 characters, I would rather forget this stay. We stayed at another 3 Best Westerns on our trip and they were all way way better than this.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 585vich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasadena, California
Level 4 Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 June 2014

Excellent staff people in Beverly, Jeffrey, Cary, and the breakfast lady make for a very pleasant stay. Located on the east side of Flagstaff. Room was of good size but was comprised by a small toilet with the towels stacked over the toilet. As requested, we had a room towards the back of the motel and slept well enough. However, this property is directly across the street from frequently used transcontinental railroad tracks. A nearby intersection has the trains whistling away when crossing through it. As insulated as the rooms were, you could hear the faint whistles and muffled sounds of the trains.
Didn't bother me after falling asleep. Many Flagstaff motels have the same situation but there are motels away from the tracks on the west side of the city. While I noted this motel seems to be well-patronized, I thought it was overpriced like a lot of other motels in Flagstaff. The property has a nice aquatic facility (not used) and a spacious and separate standing breakfast room. Within a few hundred feet was a small, cramped Italian restaurant, Mama Luisa, rated two diamonds by AAA. A plus if you don't want to move the car to go looking for a place to eat away from the motel. Lots of difficulty with the room cardkey. The computer for guests didn't worki well. .

Room Tip: Furthest away from the street and railroad tracks. Trains seem to rumble through on a 2 per hour ba...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Bob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Cruces, United States
1 review
Reviewed 21 June 2014

Great rooms, competitive rates, excellent service, all of that awaits you at the Best Western Pony Soldier Inn in Flagstaff. Easy in/out from Rt. 66. Unless you like fake, dry eggs, don't bother with them for breakfast.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 June 2014

We stayed one night and were not happy with the overall experience. The rooms were quite small with a funny layout but had been somewhat upgraded. Room rates were definitely too high for the quality of the property and the almost constant noise from passing trains at all hours of the day.
We stay at allot of BW properties and this was definitely not up to par for even the lowest level of BW property classifications. We would not stay again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lizzy639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
woodway
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 June 2014 via mobile

We stayed one night on the way to the Grand Canyon. It was tucked away in a corner, semi-secluded. The room was neat and clean, the beds comfortable. Did not see elevator but two stories so easy to get around. Price seemed a bit high for type of room but was a good stay.

Stayed June 2014
Helpful?
Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Pony Soldier Inn & Suites

Property: Best Western Pony Soldier Inn & Suites
Address: 3030 E Route 66, Flagstaff, AZ 86004
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#8 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Pony Soldier Inn & Suites 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Inn & Suites Flagstaff, North America

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