I expected more from my visit since it was an Embassy Suites. I travel often for business and usually stay at ES. I am used to the inside rooms and atrium. This doesn't have that. I did enjoy the courtyard because it gave my son a safe place to play in the snow.
The rooms are much smaller than other ES. I had a 2 double bed suite (used to queens). The room was dark, as other reviews stated but I found it to be clean and comfortable. The bathroom was smaller than expected but that goes with the smaller room.
Breakfast was very good but not enough seating. As another review stated, get there early or the French toast will be cold. Also, no hashbrowns available but they did have some potatoes. Omlettes were great.
The biggest disappointment was the wi-fi. At $170+ a night, I expected free wi-fi, not $10 per day and it isn't a full 24 hours. I logged on after 10 pm and it stopped working about 10am. Almost every other hotel/motel in the area offers free wi-fi. I couldn't even access my Hilton HHonors account without paying. I suppose I could have used the business center. Thank goodness I had a smartphone.
Other facilities were nice. I enjoyed the fireplace in the lobby. The gym is very nice, even offer complimentary earbuds for the TV's on the machines.
Overall, I enjoyed my stay. In fact, we were enjoying ourselves in Flagstaff so much that we extended our stay. Even though my room key stopped working, it was a very nice stay. I would probably stay here again despite some of the shortcomings mentioned. I know there is much, much worse in Flag, like the place next door.
- Official Description (provided by the hotel):
- Welcome to the gateway of Northern Arizona--Flagstaff and the Embassy Suites Flagstaff. Our All Suite Flagstaff hotel is close to all Northern AZ attractions like the Grand Canyon, Arizona Snowbowl, Lowell Observatory and much more. Enjoy our free cooked to order breakfast and the Evening Reception with complimentary drinks and snacks. ... more less
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- Also Known As:
- Embassy Suites Flagstaff Hotel Flagstaff
- Flagstaff Embassy Suites
- Embassy Suites By Hilton Flagstaff North America