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“Nice location, clean rooms and excellent breakfast” 4 of 5 bubbles
Review of Embassy Suites by Hilton Flagstaff

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Embassy Suites by Hilton Flagstaff
Ranked #12 of 63 Hotels in Flagstaff
Springdale, Arkansas
Level Contributor
282 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Nice location, clean rooms and excellent breakfast”
4 of 5 bubbles Reviewed 18 October 2013 via mobile

This is not your typical tall embassy with only three stories. The rooms are very nice but strange that they have double beds not queen. Bedroom has nice pocket door for privacy as I am early riser. Bathroom is nice and plenty of towels. Living are was nice and room has two large flat screen TVs. We should have asked for room that with more light - we had inside corner. While it was not your typical embassy, their breakfast was very good. The breakfast cook was excellent. Evening managers drinks were nice. Met many nice travelers that gave us many suggestions where to go.

Stayed October 2013, travelled as a couple
Helpful?
Thank TravelingBoomers1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,388 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (162)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Peoria, United States
1 review
5 of 5 bubbles Reviewed 18 October 2013

Had a little trouble sleeping. We stayed here two nights, bed was not very comfortable. Have stayed at this ES and many others, don't recall having this problem. Excellant breakfast, friendly staff, very clean. Always enjoy our stays here.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Irene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rabat, Morocco
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 17 October 2013

We stayed at the Embassy Suites in August and found it to be perfect for our needs. In our room there was a small "wet bar" style kitchen (one counter the runs along the side of the living room), and a separate bedroom. When we first arrived, while our room had been cleaned, it was not thoroughly done. I called to complain and someone was at our door within 10 minutes, asking about the issue, ready to clean up, provide towels, etc. In short, the staff was very responsive to our concerns. The happy hour and breakfast were ideal for our needs and the little enclosed garden area provided enough room for us to play hide-n-seek with our two toddlers while (simultaneously) enjoying an evening refreshment.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AAAandZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 17 October 2013

My husband and I stayed for three nights in late August to celebrate our anniversary. The location made it easy to walk across the street to the Barnes and Noble bookstore, NAU campus and restaurants. We had a ground level suite that allowed us to store our bikes in the room (it would have been better if they had a storage room for bikes). The bikes did crowd the living room, but it worked. The decor was updated with local scenic art of aspen trees, so it related to the charm of the mountain town. Despite being so close to the main highway we didn't notice much traffic noise. The only downside to the hotel was the stale cigarette smell that lingers in the hallways and the room, despite having a non-smoking room.

The breakfast was very good with made to order omelettes, and if you ask they will also make French toast and pancakes. Enjoyed the free WSJ that is available at the front counter each morning. The pool was outside and the thunderstorms prevented us from using it. We were able to get free wifi in the room by joining their preferred member program.

Room Tip: Any room facing the pool or courtyard would be good.
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  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pcraze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oceanside, California, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 October 2013

I have a company called Full Circle Tours. (25 to 30 rooms) . We stay at Embassy Suites every year in October for a 3 night stay. The staff is awesome! They are always there if you need anything. The rooms are wonderful, clean, and roomy. They have a full breakfast every morning and a 2 hour happy hour every night. You cant go wrong if you stay at the Embassy Suites in Flagstaff!
Dawn Grace
Oceanside, CA.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dawn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torrance, California
Level Contributor
80 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

Nice hotel with plenty of free parking. Adjacent to NAU. This hotel is older but is well maintained.
The living room is separate from the bedroom which is nice if someone wants to stay up late and
someone else wishes to retire early. Nice breakfast buffet in the morning with Starbucks Coffee
and the usual cereals, yogurts, breads, rolls, juices and cooked-to-order omelets.
Friendly staff at front desk. Our room was 306 which originally overlooked the courtyard, but is
blocked by trees now. I doubt any room would offer much of a view due to the location of hotel.

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank seaview69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flagstaff, Arizona
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

Booked 3 rooms for 4 nights. On check-in the desk staff were very friendly and helpful. At one point later that first night I asked if there was any fruit available for purchase at the small snack corner. There was none there, but more than one person offered to go find me something. Soon someone appeared with a few bananas and apples for us. No charge at all. How very helpful and accommodating. Every other time I was in the lobby I heard them helping other guests in a engaging and cheerful way. 5 stars for the desk staff here!

I wish the same was true for the cleanliness and care of the rooms. The rooms were a bit small for a suite. In the room I had right away I noticed that there was a nearly empty roll of toilet paper in the bathroom. Corners folded down looking nice, but nearly empty. It wasn't the worst thing I've seen in the bathroom, but still felt very out of place and seemed like a simple thing to change out to make the bathroom feel new and fresh for the next guest. Looking around the room I noticed the AC controls were filthy with some sort of black gummy residue. It could be cleaned off if tried, so I don't see why it wasn't. It appeared to have been dirty for some time. We were booked on the third floor which was always hot in the hallways and had a foul smell. The only way to describe it would be the smell of rotting meat. I noticed as we walked through the halls that there were many areas on different floors with bad smells. I think by the 3rd day the hotel tried to address the problem as we saw wall-mounted air fresheners that we didn't notice the first two nights.

Breakfast was top-notch each morning! The custom orders were great and the staff was terrific. There really was no need to stand in any line for food if you didn't want to, as there were plenty of food items in the buffet. Excellent coffee selection and the dining room wasn't over-crowded or sloppy as I've seen with some Embassy Suites in the past.

Great location! Close to grocery stores, parks, Lowell, and highway on-ramps. All-in-all I'd like to return here next time we book a trip to Flagstaff with our group.

Room Tip: Avoid the 3rd floor. It's hot and stuffy.
See more room tips
  • Stayed August 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nate L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Flagstaff

Property: Embassy Suites by Hilton Flagstaff
Address: 706 South Milton Road, Flagstaff, AZ 86001
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Flagstaff
#7 Romantic Hotel in Flagstaff
#9 Family Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Flagstaff 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
Welcome to the gateway of Northern Arizona--Flagstaff and the Embassy Suites Flagstaff. Our All Suite Flagstaff hotel is close to all Northern AZ attractions like the Grand Canyon, Arizona Snowbowl, Lowell Observatory and much more. Enjoy our free cooked to order breakfast and the Evening Reception with complimentary drinks and snacks. ... more   less 
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Also Known As:
Embassy Suites Flagstaff Hotel Flagstaff
Flagstaff Embassy Suites
Embassy Suites By Hilton Flagstaff North America

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