Please be aware that the rooms in this hotel are NOT Suites. They are VERY small and I mean small even compared to a NORMAL hotel room. This hotel needs to update their website to be forthcoming and truthful about the SIZE and QUALITY of the rooms and NOT call them "Suites". Just because you can squeeze a table, chairs and love seat into a room does not make it a Suite. When we pulled out the hide-a-bed, we could not even walk in the room! This does not even account for the fact that there was nowhere to put our luggage!!! This hotel is NOT even CLOSE to the quality expected from an Embassy Suites chain. To add insult to injury, I was expected to pay over $186 / night for a room like that! It is absolutely misleading and incredibly dishonest business practice to imply this hotel has "Suites". I felt robbed to have to pay to sleep there. The ONLY good thing about your hotel is the staff and the breakfast. The staff is amazing, kind and polite, and the breakfast is good. It is a shame that I feel so violated after this experience. I will NEVER, EVER stay at your hotel or recommend it to anyone who has more than ONE person in their party and not even then because the price is ridiculous for the room you receive.
- Official Description (provided by the hotel):
- Welcome to the gateway of Northern Arizona--Flagstaff and the Embassy Suites Flagstaff. Our All Suite Flagstaff hotel is close to all Northern AZ attractions like the Grand Canyon, Arizona Snowbowl, Lowell Observatory and much more. Enjoy our free cooked to order breakfast and the Evening Reception with complimentary drinks and snacks. ... more less
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- Also Known As:
- Embassy Suites Flagstaff Hotel Flagstaff
- Flagstaff Embassy Suites
- Embassy Suites By Hilton Flagstaff North America