Arrived for a 5 night stay. After a short wait to check in we were then directed to a concierge to collect our car parking permit but actually this is an extended sales pitch for their timeshare and excursions. We had to repeatedly decline to attend a sales meeting.
We drove round to our allocated "villa" to discover it was a 3 level townhouse (this is not how it is portrayed on the website and not what we expected) with parking in a communal area and numerous steps down from the car park, then steps up to the building.. Once inside you are faced with steps up into the lounge/kitchen and other steps which would take you down to the master bedroom and the washer/dryer. Our outlook from the balcony was of the main road albeit we could also see the mountain.
The decor was dull and drab with insufficient lighting which meant that the inside was very dim. This made it very difficult to differentiate between stairs, carpet, hallway etc.
The master bed was uncomfortable. The shower in the en suite is over a spa bath so the curtain didn't hold the water inside and caused big puddles on the floor.
The a.c. Unit was very noisy especially in the bedroom.
One good point was that the kitchen and bathroom were well equipped.
We did visit the clubhouse which on Memorial Day was extremely busy and we did not stay long. However we did go back the following two mornings and it was much quieter. The pool area itself was ok but there was no evidence of it being cleaned. When we got in the hot tub we had to clear out insects and flies.
On check out we advised that our stay had just been ok and explained the issues we had experienced but she appeared to be disinterested.
From the website we had high expectations of this villa but this is misleading as the reality is that you can be allocated anything.
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- Also Known As:
- Wyndham Flagstaff Hotel Flagstaff
- Flagstaff Wyndham
- Wyndham Flagstaff Resort North America