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“Great Location but in need of a facelift”

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Holiday Inn Express Flagstaff
Ranked #9 of 65 Hotels in Flagstaff
Certificate of Excellence
Los Angeles, California
Level 6 Contributor
706 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 368 helpful votes
“Great Location but in need of a facelift”
Reviewed 12 January 2012

We stayed here one night on our road trip to Santa Fe. The room was super small (2 queens) and the hotel is definitely worn. The restrooms in the lobby were closed for construction and several areas were cordoned off for construction. The hallways, carpet, and decor are dated but hopefully they are fixing that with repairs. Breakfast is great with a huge selection of fruit, creel, eggs, pancakes, etc - all included in your hotel stay. They also gave us a welcome bag with chips and water and fresh baked cookies. No fridge in room though. Pool is indoors.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank melobeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
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English first
albuquerque
1 review
Reviewed 31 December 2011

This hotel went above and beyond helping me with my priority club points to get accommodations for the evening. They treated me with respect and helped me get things situated by using a phone and computer. They also gave me coffee and breakfast while I worked on it.

On top of that everyone was very compassionate and sincere. I can not say enough good about these people.

While waiting, the computer and phone were in the lobby, I observed the staff going out of their way for everyone.

Holiday Inn Express, Flagstaff, Arizona is a top class place and if you are in the area and need a place to rest I recommend this place.

Misty Cleveland, General Manager and Jimmy Sharp, Assistant Manager have definitely done a great job working together with their staff to make sure every persons stay is excellent. It is a top notch Hotel.

Room Tip: You can not go wrong if you stay here.
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ray p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coedpoeth, United Kingdom
Level 5 Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 23 December 2011

A little cliche's really but staff vere very friendly and the facilities excellent. We were on a road trip so only stayed 1 night. Room was comfortable and clear and breakfast was a good start to the day. I'd recommend it to anyone

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 2 December 2011

The staff was nice and friendly. Rooms clean and the bed was very comfortable. Having the option to choose soft or firm pillow was nice and the down comforter was the perfect touch to a good night rest. Unlimited hot water, nice flat screen tv free breakfast (not Ur ordinary continental breakfast) but a full on breakfst. Indoor pool was a Lil small and I didn't see a spa. Overall I would give this hotel 5 stars and def stay again!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ohhappysammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Johns, Arizona
Level 5 Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 December 2011

1st let mestart out by saying that this is one really nice place!!!!
Rooms are clean, nicely appointed. Flat screen TV's, frig and microwave in room.
Free breakfast!!!! NOT Continental!!!
They had bacon, sausage patties, eggs, 4 kinds of juices, hard boiled eggs, super fresh coffee with any kind of cream you might want, ceral muffins.......

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tepcro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newjersey
1 review
Reviewed 21 November 2011

We visited Grand canyon .We stayed for two days starting Oct.6 evening to Oct.8 morning.The stay in Holiday Inn Express was very good.The service was very good.The room when we checked in there was no fridge and micro wave .When we asked for it they immediately provided.We used the micro wave in the restaurant.We visited Bearizona a wild life sanctuary on the way to Grand Canyon.On 8 th morning we visited the Antelope canyon which is very impressive.

Room Tip: Choose a room with Fridge and micro wave oven
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meenasam_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level 5 Contributor
53 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 November 2011

Rooms are older and the air conditioner/heater units did not work well at all. We had two adjoining rooms and one would be hot and the other cold. It was impossible to keep the rooms at a constant temperature. Set the thermostat on medium heat and then the room would be way to hot, but if you even made the slightest adjustment, the room went straight to cold. The elevators were very small and always busy. Only one stair way works as an alternative to the elevators, and it was on the complete opposite end of the building.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terandboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Flagstaff

Property: Holiday Inn Express Flagstaff
Address: 2320 E Lucky Ln, Flagstaff, AZ 86004-9744
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 65 Hotels in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Flagstaff 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more   less 
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Also Known As:
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
Holiday Inn Express Flagstaff North America

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