First the good news, the staff at the front desk and at the breakfast were exceptional!! The breakfast was very good, possibly above average. Location is good and there are some choices to eat near the hotel.
The bad new, as stated in other reviews the hotel is overdue for an update. The lobby and breakfast area are fine but the outside and the rooms need help. My biggest problem was the extreme firmness of the beds. I was told all bed were the same and switching rooms would not solve the problem, the staff did bring more pillow and blankets to see if we could soften the bed but it did not help. I ended up sleeping on the foll out couch which wasn't great but much better than the bed. If you like a very firm bed then this place is for you. Just to note I stayed in a Springhill Suites, Drury, and a Country Inn the previous three nights and had no problems.
- Official Description (provided by the hotel):
- When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more less
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- Also Known As:
- Holiday Inn Express Hotel Flagstaff
- Holiday Inn Flagstaff
- Holiday Inn Express Flagstaff North America