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All reviewsnorthern pinesattached restaurantindoor poolroom was cleanhot tubon site restaurantgrand canyonfront desk staffexercise roomone night staywould stay here againking roomoff the highwaygreat roomfridge and microwaveconvenient locationsauna
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Reviewed 11 July 2012

My boyfriend and I stayed at the Days Hotel in June 2012 on our Route 66 road trip to California. Although we arrived after dark, we requested and were assigned a very nice room on the 4th floor of the building (with the pool/spa) behind the one housing the check-in desk, away from the road, Interstate 40 and the train tracks. We were very pleased that we heard no road or train noise the entire night from inside the room (a friend of mine who has stayed in Flagstaff on several occasions warned me that it would be very difficult to find a hotel room in Flagstaff where train noise would not be heard as multiple trains travel through Flagstaff during the night). We also found the beds to be very comfortable, with firm mattresses (this is very important to me as I've had two back surgeries and need a firm bed). The hotel also was very convenient to downtown Flagstaff, the historical train depot, and restaurants. We did not use the pool or spa but agree with other commentors that they are beautiful and well-maintained. The only disappointment we had was that a complimentary breakfast is not included in the room rate, but there are a number of nice breakfast spots in Flagstaff, and the hotel includes an on-site restaurant.

We plan on visiting Flagstaff again, hopefully within the next year, and look forward to staying at the Days Hotel again.

Room Tip: Rooms in the upper floors of the building with the pool/spa are located away from the road, Interstate 40 and the train tracks and are quieter.
  • Stayed: June 2012, travelled as a couple
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Thank 54jb59dp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A, Manager at Days Hotel by Wyndham Flagstaff, responded to this reviewResponded 20 August 2012

Dear Guest,

Thank you for taking the time out of your schedule to complete a TripAdvisor review regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

We cannot wait for you to come back and stay at our hotel. Our beautiful city is surrounded by the train and we are very glad that you could have a peaceful and good night’s rest. There is so much sightseeing to do in Northern Arizona and we are glad that you enjoyed seeing some of the historical sights.

Again, thank you for completing your review and if I can be of assistance to you, don't hesitate to contact me directly at Jose.Alvarado@DaysHotelFlagstaff.com


Sincerely,
Jose Alvarado
Hotel Manager
Days Hotel Flagstaff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2012

The $76.50 room turned into $103.00 for one person and a little dog. They charge $15 for a pet. No continental breakfast. Didn't use the pool or spa. The room was very clean, although was more like redecorating rather than remodel. The restaurant had excellent food. I will go 4 miles down the road to LaQuinta next time.

  • Stayed: July 2012, travelled solo
    • Value
    • Location
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Thank dotcomm2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A, Manager at Days Hotel by Wyndham Flagstaff, responded to this reviewResponded 20 August 2012

Dear Guest,

Thank you for taking the time out of your schedule to complete a TripAdvisor review regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

We are sorry that you didn’t enjoy your stay at our hotel. We are sorry for the inconvenience that you had concerning our pet fee. Please know that this fee is standard for most pet friendly hotels in Flagstaff, Arizona.

Again, thank you for completing your review and if I can be of assistance to you, don't hesitate to contact me directly at Jose.Alvarado@DaysHotelFlagstaff.com


Sincerely,
Jose Alvarado
Hotel Manager
Days Hotel Flagstaff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2012

Our room was great. The staff was a little slow with the payment process. Had to have manager help both times. No continental breakfast, but restaurant is fairly priced with great service. Would stay again.

  • Stayed: June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank kcecil0802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A, Manager at Days Hotel by Wyndham Flagstaff, responded to this reviewResponded 20 August 2012

Dear Guest,

Thank you for taking the time out of your schedule to complete a TripAdvisor review regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

During your stay we were training new staff. I apologize for the inconvenience that this brought you. We promise that we try to train our staff thoroughly and completely to insure that all of our guests receive the best possible customer service.

Again, thank you for completing your review and if I can be of assistance to you, don't hesitate to contact me directly at Jose.Alvarado@DaysHotelFlagstaff.com


Sincerely,
Jose Alvarado
Hotel Manager
Days Hotel Flagstaff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2012

Hotel is very dated and in need of updating.
Room had some updates and was clean.
Restrauant attached to hotel was excellent.

  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank snowbirdxxxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2012

Dear Guest,

Thank you for taking the time out of your schedule to complete this TripAdvisor review regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Our hotel rooms were completely renovated. We apologize that our property didn’t meet your standards. We are working very hard daily to insure that we have one of the best hotels in flagstaff. We will look at your concerns and insure that improve and insure that your experience isn’t duplicated.

Again, thank you for completing this review and if I can be of assistance to you, don't hesitate to contact me directly at 928-779-6944.


Sincerely,
Jose Alvarado
Hotel & Sales Manager
Days Hotel Flagstaff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2012

OK room with balcony. Breakfast not included. Did not use the pool or hot tub, because it was occupied with noisy kids. The lift had a view over the pool and hot tub area! We think it was ok for the money we had paid.

Stayed: June 2012, travelled as a couple
1  Thank RunningAround42195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2012

Dear Guest,

Thank you for taking the time out of your schedule to complete this TripAdvisor review regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing this review and if I can be of assistance to you, don't hesitate to contact me directly at 928-779-6944.


Sincerely,
Jose Alvarado
Hotel & Sales Manager
Days Hotel Flagstaff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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