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Howard Johnson Inn - Flagstaff
Ranked #51 of 63 Hotels in Flagstaff
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465 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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  • Dutch first
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English first
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2013

This hotel was fantastic value for the price, so much so we extended to stay an extra night. Room was renovated, modern and very clean. Very well equipped with coffee maker, fridge, fast wifi, lots of hanging space, full length mirror and shaving mirror but no microwave, Brand new bathroom with large shower (no bath). Overall the room looked exactly like the photos, so I'm not sure what the previous reviewer was talking about (perhaps not all the rooms have been renovated. In regards to noise there is a pub next door with live bands and train noise intermittently which was sometimes quite loud. A sold out country music concert next door could only just be heard in our room, but I think the train noise would be of concern to light sleepers. Walking distance to Sizzler, Burger King, Taco Bell and a bunch of other restaurants. The hotel even had its own restaurant but we did not try it out. Around 1.5 hours drive to Grand Canyon. Checkout is 10am, if I had one suggestion it would be to make this later. Breakfast not included but can't complain for the price, excellent value.

Room Tip: Front room was clean and modern.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heidi895
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFlagstaff, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review, 22 November 2013
Dear heidi895,

Thank you for giving us the opportunity of providing your lodging needs in Howard Johnson Inn and for giving us the most inspiring review despite of perhaps the downside of the noise. We are committed in offering our guests best value services and great experience during your stay in our hotel.

We are most grateful that you have taken note of our effort to provide what we believe the basic facilities to make your stay even more convenient.

Your business is valuable to us and we hope you will visit Howard Johnson Inn in the near future.
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Cleveland, Australia
Level Contributor
202 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 16 November 2013

Walked in mid/late afternoon and asked to see a room, this was done in a very ungracious manner, thankfully the room we viewed looked very clean and modern; the guy on reception would do well to understand a little more about customer service! This place has clearly had a recent facelift and the rooms are very clean, nicely furnished and a good sized. Fridge but no micro.
We requested a room as far from the road as possible due the rail line across the road - these trains are loud and go very regularly at night!
Stayed 2 nights. Good value. lots of parking and easy access to all routes.

Room Tip: Request a top floor and as far away from the road as possible
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFlagstaff, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review, 18 November 2013
Hello Carrie,


Thank you sharing your experience during your stay in Howard Johnson Inn . I apologize for the way you were responded by our staff, I will evaluate the matter and will implement corrective measures immediately as we want all of our guests to be satisfied of our accommodation and services provided .


Thank you for your tips and for taking note of the good value you had experience in our Hotel . Your reviews are important to us as it measures the kind of services and accommodation that we have provided you.


We look forward to your next visit in our hotel again soon.
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Tucson, Arizona
1 review
Reviewed 15 November 2013

If I was able to give this motel a 0 I would. First off, the pictures are not accurate. We took some actual pictures of the room and location we were given. I booked this room through Expedia and I think that was my first mistake. When we arrived to the property, the looks of the front of the building were off putting, however we figured it was just for 1 night. We went into the office and were issued our room keys and told our room was "around back". The only access was from the street and when we made our way back there, it looked like a Section 8 apartment complex. Our room was in the corner next to a storage room for the restaurant. There was a bicycle chained to the pillar right in front of our door and it appeared that there was someone living in the room on the second floor. We went into the room, which smelled musty and had brown recluse spiders in the bathroom. There was extremely loud Spanish music blaring from what we think was the restaurant. We laughed so hard out of total shock and knew we couldn't sleep there. As we were getting into our vehicle to leave, there was a creepy man in a van with no windows staring at us. We Googled "best hotels in Flagstaff" and found the an actual hotel,
which honored an Internet price I had found. The manager, staff and room were amazing and we ended up staying 2 nights. We were out the $44 for this Howard Johnson room, however I guess it was worth the lesson learned. Sad because growing up we had both stayed in Howard Johnson Hotels that were nice. Too bad I can't upload the pictures of what this motel actually looks like. P.S. Ho-Jo I want my $44 back.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dazzeled88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFlagstaff, Guest Relations Manager at Howard Johnson Inn - Flagstaff, responded to this review, 20 November 2013
Dear Dazzeled88,

Please accept our sincere apologies for the inconvenience you have experienced while staying at our hotel.

At Howard Johnson Inn Flagstaff, we take pride in our customer’s satisfaction. Unfortunately we didn’t meet your -or our own- expectations. We deeply value your opinions and are committed to providing you with the highest level of service simply because our customers deserve the very best.

Because of this serious oversight, we would like to provide you with half off on your stay and another 50% off on your next stay at our hotel. I hope that this will make amends for the shortcomings that were made.

We sincerely hope that you would give us another chance to provide you with the service that you truly deserve. If you have any concerns during your next stay, please don’t hesitate to call the attention of our staff or our front desk clerks. And, on behalf of team of Howard Johnson Inn Flagstaff, we are sincerely apologize.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Howard Johnson Inn - Flagstaff

Property: Howard Johnson Inn - Flagstaff
Address: 3300 E Route 66, Flagstaff, AZ 86004-4031
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 63 Hotels in Flagstaff
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Inn - Flagstaff 2*
Number of rooms: 55
Official Description (provided by the hotel):
Renovated in 2013, all rooms feature plush bedding, refrigerators, wifi, coffee makers. Seasonal outdoor pool & Spa. Guest laundry and the Crown Railroad Café onsite. ... more   less 
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Also Known As:
Howard Johnson Hotel Flagstaff
Howard Johnson Inn - Flagstaff North America

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