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“Beauty is More Than Skin Deep”

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Quality Inn I-40 & I-17
Ranked #51 of 66 Hotels in Flagstaff
Reviewed 20 September 2013

So you drive up to the hotel and the first thing you notice is that it is an older property and an unusual configuration. You park and walk into the lobby and it is really neat with a circular stair case in the middle of the area. The staff is outstanding. Period. The hotel is well used but clean and the rooms are large and convenient. Make sure you go to Busters to eat. and it is only a couple of blocks away. The best shrimp ever and in Flagstaff no less.

  • Stayed: September 2013, travelled on business
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3  Thank ProfessorACB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 - 155 of 298 reviews

Reviewed 29 August 2013 via mobile

Very satisfactory. Just a little older. Hard to find from both interstates, as it is tucked into a hill in the midst of TONS of hotels & restaurants. Nice mattress, very nice pillows. Large breakfast selection.:

  • Stayed: August 2013
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2  Thank Wilma608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2013

We have stayed here before and used it again. A good Quality Inn - easy location. Great for going to Grand Canyon. Good breakfast selection. Good sized rooms. Easy to park at. Diners and restaurants all close by. Interstate 40 near by for getting here too.

Stayed: August 2013, travelled with family
2  Thank newman_david
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013 via mobile

When we arrived, I noticed hundreds of pictures near the check in desk. I asked about them and was told all the pictures in the rooms were being updated. At that point, I didn't think much about it and continued to check in. As we entered the hallway, there was a bad smell, but we still continued to room. When we entered our room, I smelled cigarette smoke and mold instantly. It was supposed to be a non smoking room. The " new" pictures that had been put up were much smaller than the previous ones and the outline of the older pics were obvious. No one had bothered to clean the walls or repaint. That's when I noticed how dirty and grimy everything was. And the smell was getting worse. Our friends were in the next room and she is allergic to both cigarette smoke and mold. We immediately began trying to find another hotel. My husband and hers sat on the bed. We were successful with other accommodations. The only bright spot of this experience was the friendly staff who quickly and graciously checked us out. By the time we got to our new hotel, both of our husbands were itching and we could clearly see three bug bites on our friend. DON'T STAY HERE!

  • Stayed: August 2013
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Thank belwalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2013

I didn't expect much here since just needed a less expensive room for one night. If you are arriving by car from the north via the main road through town, it's tricky to find the correct turn for the hotel. Turn in south of the sign, otherwise you end up in a church campus. Follow an uphill lane to the hotel. The property is acceptable and reception very pleasant. Room was spacious, beds too firm and very small pillows. Small bathroom, very small sink area. Quiet room accept for late night arrivals; doors slam in the hallway. No clothes closet, only a standing cabinet with hangars, iron, etc. I stayed on a weekend and the morning breakfast area was extremely crowded; no seating since breakfast area uses the sofas and side chairs in the lobby. That was taken over by one group, so people took breakfast back to their rooms. Organization of the breakfast selections was odd and caused people to go back & forth between food stations to find what they needed. At first the breakfast items looked good: the usual scrambled eggs, sausage, pastries, but then it hit me --- the SMELL. Something was wrong with the eggs and sausage. Since I was already in my room I just threw away everything. Stay with just the pastries and coffee. The location is OK, but I'm not likely to stay at this Quality Inn again. Next time will try the one on Lucky Lane.

Room Tip: East-facing rooms on the south wing are likely the quietest. If you don't mind one flight of sta...
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  • Stayed: July 2013, travelled solo
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Thank CJSArizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

As we approached the hotel at night it seemed to be an odd layout, but we were booked and ready for bed. The lobby had a musty smell, but the front desk staff was very friendly and even had fresh baked banana bread awaiting our arrival. A nice touch for sure. As we entered the hotel nearer to our room, I was a little nervous as the carpets were water stained and very worn. When we got to our room, we were pleasantly surprised as the carpets, beds and bathrooms had been newly renovated (they even have the boxes of the newly shipped in pictures still in the lobby). This hotel was clean and had an amazing breakfast with super yummy sausages! Don't let the old dated outsides fool you, this hotel is great!

Stayed: August 2013, travelled with family
2  Thank Pitcherfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

We, a family of four from Germany, spent two weeks in Arizona in late spring 2012. We stayed at this Quality Inn right before a luxury resort in Scottsdale and, shockingly, felt more welcome and accommodated here - of course not in terms of the amenities offered, but then again we paid only a fraction of what we had to pay at the other place. Here, for what we paid (unfortunately I forgot what it was exactly, but we had a coupon from one of those coupon magazines) we received more value, and everyone we met was very friendly and helpful. The guy at check-in provided us with a lot of walking maps (we wanted to walk around the university campus and on to the small downtown area) and instructions on a laundry service nearby. We were able to park right in front of our room (at the resort, we had to pay for parking in the heat and walk forever to reach the lobby anyway), breakfast was totally adequate for us and there was plenty of it and the atmosphere was nice and relaxed (while at the other place breakfast cost a fortune and once when we did have it, we were constantly asked how we were doing by several waiters and others would watch exactly what you were taking from the buffet and they had elevator music playing - just not my idea of an enjoyable BF), I was able to use their computer in the lobby several times (of course no free internet at the other place), and most of all, we did not have any cleanliness issues in our room - it was not fancy at all, but totally adequate and as expected in all regards. Again, staff was much friendlier than at the luxury resort (or at least the friendliness felt "more genuine"), and I always keep the price in mind that I paid when I review a hotel.
I saw a couple of negative recent reviews in English posted here, so decided on a whim to write one myself, and in English, even though our stay here was quite a while ago. Hope it's helpful anyway.

Stayed: September 2012, travelled with family
3  Thank Atlanta071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn I-40 & I-17

Address: 2000 S Milton Rd, Flagstaff, AZ 86001-6314 (Formerly Quality Inn University)
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 66 Hotels in Flagstaff
Price Range: £51 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn I-40 & I-17 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Before heading to the beautiful city of Flagstaff, Arizona, you should book with our Quality Inn I-40 & I-17 hotel near Northern Arizona University. ... more   less 
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Also Known As:
Quality Inn University Hotel Flagstaff
Quality Inn Flagstaff
Flagstaff Quality Inn
Quality Inn I-40 & I-17 Flagstaff, North America

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