We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Place has potential”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
DoubleTree by Hilton Hotel Flagstaff
Ranked #7 of 64 Hotels in Flagstaff
Certificate of Excellence
Great Falls, Montana, United States
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Place has potential”
Reviewed 1 November 2013

we chose this hotel based on recommendation of a friend- got a king suite. The hotel is in a transitional phase- construction in process- even so- hallways needed a good vacuuming. Room was average- good thing we had a discounted rate- the wall paper was peeling off the walls- bathroom could have been cleaner- furniture was old- carpet was ole- bed comfortable enough. Service was excellent- if the hotel completes the upgrades- this is a nice place to stay. At this point in time- luxury is tempered by the improvement efforts.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 11 November 2013
Thank you for choosing the Woodlands Hotel during your recent visit to Flagstaff. We are in the final stages of renovations in the process of becoming the DoubleTree by Hilton Flagstaff. We appreciate your patience as we complete this process and look forward to welcoming you back on your next visit to Flagstaff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,522 reviews from our community

Traveller rating
    662
    498
    233
    92
    37
See reviews for
485
535
75
183
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (194)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
wales
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 October 2013

Check your Bill if you order the $18 meal deal - nobody could explain the way drinks / tax were priced. Nice meal, though.
Bar service lacked charm, and led me to question why Americans expect a tip for doing what is obviously their job.

Room Tip: All seemed fine
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waylon_the_beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 11 November 2013
We appreciate your feedback (we assume from one of our restaurants) and lounge. The Woodlands Hotel features two restaurants - Sakura Sushi & Teppanyaki and the Woodlands Restaurant. We appreciate all feedback that helps us to improve our services and experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 October 2013

Stayed in the hotel for 2 nights with a coach party of around 48.

Upon arrival we were greeted with a glass of bubbly. While we were waiting on the tour guide to give us the room keys we were asked by a friendly staff member if we wanted to dine in the hotel with 3 different coach parties we knew it was going to be busy. The restaurant staff were helpfull and friendly even though they were busy. Nothing too much trouble. Certain food allergies were also met when placing the order for food.

Would recommend this hotel to friends and family if visiting the Grand Canyon area.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gillo_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 31 October 2013
Thank you for including us in your Grand Canyon experience and for the kind recommendation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buntingford, United Kingdom
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 30 October 2013

We had a two night stop over here on our tour of SW USA. The group were greeted with sparkling wine on arrival - a good start! The hotel had good eating and drinking facilities and the room was clean and comfortable; the only gripe was that the room had no folder of hotel information. The hotel has two restaurants; we ate in one of them and had a nice meal which was only spoil by an inconsiderate waitress who insisted on bringing the desserts out despite the fact that one of our party had not finished their main course. This was the only poor service we suffered the whole holiday. We have not allowed this to influence our overall rating of the hotel, which was otherwise very good. The hotel served some really good craft beers in the bar.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 31 October 2013
Thank you for your kind and candid review. We are so pleased you enjoyed your stay with us (though we will be addressing the inappropriate service issue experienced in our restaurant to ensure it is not repeated). Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winsford, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 October 2013

My husband and I stayed at this hotel for 2 nights whilst we were visiting Flagstaff on a road trip from Las Vegas to Phoenix. We booked the hotel online approximately 20 minutes before we arrived and the hotel had all of our details to hand when we checked in. The hotel is currently undergoing some renovation work as it is being converted into a Double Tree however the only evidence of the renovations that we saw during our stay was behind the reception area and it didn't have a negative impact on our stay whatsoever. The reception staff were extremely friendly and helpful. They provided us with excellent advice on where to eat in the evenings in Flagstaff and marked out the relevant places on a map for us. The hotel room was very clean and nicely furnished. The bed was very comfortable and the bathroom was also nicely furnished. The hotel itself is on route 66 and although it is a little way from the downtown area, a taxi into town costs around $7 so the distance wasn't an issue for us. We would definitely recommend staying at this hotel and also visiting Flagstaff.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 31 October 2013
Thank you for your recommendation! We do appreciate guest comments. Yes, we are completing our renovations, but (as noted) are making every effort to keep it 'behind closed doors' whenever possible so as not to inconvenience our guests. Safe Travels and thank you for including Woodlands Hotel in your Flagstaff experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, Mississippi
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2013

Pros: good location (within easy walking distance of downtown, about 1.5-2 miles), co-located with an apparently popular sushi/teppanyaki restaurant, very clean, comfortable bed with new bedding and towels, very polite and helpful staff.

Cons: glacially slow internet (albeit free), decor was old and tired (ceiling flaking, wallpaper peeling, bits of wood fallen from ceiling onto pillows), a bit loud in the late evening (8-10pm) due to a large event and ice machine proximity.

The place is in the process of renovation, so I'd expect it to be quite a bit newer-looking in the future. The property obviously has designs on improving itself, I think I just caught it in mid-process. Would stay again if rates stay reasonable.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chetzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 29 October 2013
Thank you for your feedback. You are correct that we are in the midst of renovating and upgrading our entire hotel in preparation for our upcoming conversion to DoubleTree by Hilton. All issues that caused concerned including the decor and internet in right now in the process of being upgraded. We do hope to see you again in the near future so you can experience the all new 'DoubleTree by Hilton Flagstaff ' (Date TBD).
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
381 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 26 October 2013

Doing this review in the Lobby while my son sleeps in the room. Originally had a room at Embassy Suites, but they had pluming issues and sent a bunch of us here.
Woodlands is remodeling at this time to become a Double Tree, so there are some construction going on but it has not bothered us at all.
Our room on the 4th floor is nice and quiet. The beds, linens, soft pillows, towels are top notch.
Our bathroom was very clean, almost like it had already been remodeled but it hadn't.
The hotel has a restaurant that opens at 5 AM. The lobby Lounge opens at 5:30 and has a couple of TV's to watch your favorite sport or show.
There is a pool and hot tub, but this time of the year the pool was closed up. Hot Tub was open.
All staff that I've encountered were very friendly and helpful.
So if you are looking for a good deal on a nice room check Woodlands Hotel out.
I'm ranking it Very Good because of the quality of the bedding and the price.

Room Tip: Our 4th floor room was quite and over looked the pool area
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 29 October 2013
Thank you for your commments and recommendation. We truly appreciate your feedback and taking the time to post your review. We hope to see you on a future visit to the Flagstaff area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Flagstaff hotels
2.6 mi away
Little America Hotel Flagstaff
0.6 mi away
Hilton Garden Inn Flagstaff
0.8 mi away
Drury Inn & Suites Flagstaff
Show Prices
Show Prices
Show Prices
5.3 mi away
Sonesta ES Suites Flagstaff
0.5 mi away
Embassy Suites by Hilton Flagstaff
0.7 mi away
Comfort Inn Flagstaff
Comfort Inn Flagstaff
#6 of 64 in Flagstaff
972 reviews
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Flagstaff? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Flagstaff

Property: DoubleTree by Hilton Hotel Flagstaff
Address: 1175 West Route 66, Flagstaff, AZ 86001-6213 (Formerly Woodlands Hotel)
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Flagstaff
#8 Family Hotel in Flagstaff
#9 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Flagstaff 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
The DoubleTree by Hilton Flagstaff is located right off Route 66 near historic downtown Flagstaff and the NAU campus. Convenient for a short drive (about an hour) to the Grand Canyon, minutes from Sunset Crater and the Native American ruins at Wupatki National Monument. The DoubleTree by Hilton Flagstaff provides easy access to hiking, fishing, golfing and offers great packages (ie Arizona Snowbowl Ski Package). Proud to offer the same great services guests have come to expect and love for years with a variety of upgraded amenities. Our hotel ambiance is invitingly new and fresh yet comfortable. Have pets? We do offer pet friendly rooms ($50 pet fee applies). We also offer 2 restaurants: Woodlands Cafe and Sakura Sushi & Teppanyaki which allows us to offer dining for breakfast, lunch, dinner and room service. Our Lobby Lounge is an inviting area to relax and enjoy. Come experience the new DoubleTree by Hilton Flagstaff. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Odigeo, Priceline, Travel Republic (UK), Ebookers, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, HotelQuickly and Cancelon so you can book your DoubleTree by Hilton Hotel Flagstaff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Flagstaff
Flagstaff Radisson
DoubleTree By Hilton Hotel Flagstaff North America

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing