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“Great stay for a layover”

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DoubleTree by Hilton Hotel Flagstaff
Ranked #7 of 65 Hotels in Flagstaff
Certificate of Excellence
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great stay for a layover”
Reviewed 13 January 2014

I booked this hotel last minute as a stopover from Texas to California. It was a good value for the property. The check-in was smooth and pleasant. There was a remodel in progress which did put a bit of damper on the ambeience, but it didn't really affect the room. The room was spacious and remodeled. It was quiet and comfortable. However, the thermostat was tricky to get the heat just right and I woke up several time too hot and with a headache from the heater. I dined in the Japanese restaurant which was surprisingly good sushi and sashimi. The gym was quite good for a hotel of this range. The only negative was if you are going to have a sauna, make sure it works! That was a letdown expecting a nice, toasty-warm sauna to end the workout.

Check out was a breeze and I was on the road again. I would recommend this hotel. It will be even better after the remodel.

  • Stayed January 2014, travelled solo
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank DFWMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 15 January 2014
First, thank you for choosing the Woodlands Hotel on your recent visit to Flagstaff! We know you have many options when you travel and we appreciate that you trust us to make for an enjoyable stay, no matter how short.

We are happy to let you know we are within just days of completing our renovations and are so happy to hear that you enjoyed your stay in our newly renovated guestrooms.

We've taken note of the your comments regarding the sauna, as we understand how good it feels after a workout. Our weather has been warmer than usual, thus the sauna hasn't been used as frequently (no excuse) - but it does take a good hour to warm up when it's not used often. Our suggestion is to turn it on while you work out, so it's the perfect temperature after your workout. We are doublechecking, just to make sure there's nothing mechanical, but this has been our experience.

Thank you for your feedback -- all comments are appreciated and encouraged!

Your friends at theVery- Soon-To-Be DoubleTree by Hilton Flagstaff.
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Rating summary
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Phoenix, Arizona
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 January 2014

We really enjoyed this nice hotel with our family. The two queen room had plenty of space, wasn't cramped like other hotel rooms are. The buffet breakfast in the morning was so good, they had fresh eggs, bacon, sausage, potatoes, pancakes, French toast, cereal, muffins, croissants, yogurt, oatmeal and juice! Kids eat free and if you buy the breakfast from the front desk at checkin it was $10 per person which included tax and gratuity! We were full each morning, really good way to start the day. There was a small hill next to the parking lot which our kids loved sledding down, hotel was very quiet even though they are undergoing renovations to become a hilton. Our stay was not hindered by this at all. Great location to get in and out of as well, some other hotels in flagstaff looked like a nightmare to get in and out due to busy streets! We'll stay here again!

  • Stayed January 2014, travelled with family
    • Value
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Helpful?
1 Thank Rachel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 22 January 2014
Thank you for the kind recommendation. We are truly pleased that you enjoyed your recent stay and look forward to welcoming you back again once we complete our transition to DoubleTree by Hilton Flagstaff on January 28, 2014.
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South West England
Level 4 Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 28 December 2013

The hotel is in 2 blocks and we were in the outer block. Perfectly good rooms with all the usual facilities. We were on a tour of California and when we arrived we went to our rooms to find that the door keys didn't work. Marched back over to reception and it took some time to sort. Not the best introduction after a long day. We ate in the hotel restaurant and were quite happy with the evening meal. The breakfast was a bit hit and miss, not much choice and the service could have been better. Overall though, for a night it was fine.

  • Stayed October 2013, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank Harvey58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 15 January 2014
Thank you for your candid review. We do appreciate hearing not only the good, but the areas we can improve on. It's from guest reviews such as yours that we continue to improve our services and amenities at the soon-to-be Doubletree by Hilton Flagstaff.
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Alnwick
Level 5 Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 December 2013

Friendly staff, good hotel, free wi-fi, excellent breakfast- what's not to like about the Woodlands? A bit of a walk if you don't want to eat in the hotel- and uphill on the return! Not the most exciting place on the planet, but a good bed and quiet room make for a relaxing stay.

  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank David-Skipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 19 December 2013
Thank you for so review. We're pleased you enjoyed your stay.
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Cardiff, United Kingdom
Level 4 Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 17 December 2013

This is the second time we've stayed at this hotel and it was just as great as the first time around. The beds are good quality, nice hot water, friendly staff, the hotel manager was very helpful...could not fault the place at all. Next time we're in Flagstaff, we'll be staying at this hotel again. Thanks to everyone there!!

  • Stayed December 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 18 December 2013
We are so pleased you enjoyed your stay with us... again! Thank you for continuing to choose the Woodlands Hotel when your travels bring you to Flagstaff. We look forward to your next visit. Be sure to look for us under our new name DoubleTree by Hilton Flagstaff - coming soon!
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Stirling, United Kingdom
Level 4 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 December 2013

This hotel was comfortable and pleasant.
Nice surroundings and convenient for downtown Flagstaff (it is walkable, just over a mile).
Staff were friendly & helpful, someone even taking the time to help dig my car out of the snow!
The wifi signal was good in the room, one thing that would have been handy was a fridge in the room but this is just a minor point.
There are renovation works taking place here at the moment but this didn't impact my stay.
Would definitely stay here again.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anotherview82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 18 December 2013
Thank you for posting your review and for your recommendation. We look forward to greeting you on your next visit to Flagstaff when we are a DoubleTree by Hilton!
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Flagstaff, Arizona
1 review
Reviewed 12 December 2013

Great food and service. Its real nice to talk with a sushi chef unlike other places in town. I would not recommend Hiros sushi. Its bad service, average food and rude chef. Hideo (the exec sushi chef at Sakura) is a good guy. He happily gave us his recommendations and even brought us samples of new things he was working on. We started with hand rolls, had salmon and yellowtail sashimi and finished with spider and tootsie rolls and all of it was fresh and delicious. They even gave us complimentary miso - they do for everyone. TWO THUMBS UP FOR SAKURA!

  • Stayed December 2013, travelled with family
    • Value
    • Service
Helpful?
Thank Shane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 16 December 2013
Thank you for posting your review. We'll be sure to pass on your Kudos to Hideo and the rest of the Sakura team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Flagstaff

Property: DoubleTree by Hilton Hotel Flagstaff
Address: 1175 West Route 66, Flagstaff, AZ 86001-6213 (Formerly Woodlands Hotel)
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Flagstaff
#8 Family Hotel in Flagstaff
#9 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Flagstaff 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
The DoubleTree by Hilton Flagstaff is located right off Route 66 near historic downtown Flagstaff and the NAU campus. Convenient for a short drive (about an hour) to the Grand Canyon, minutes from Sunset Crater and the Native American ruins at Wupatki National Monument. The DoubleTree by Hilton Flagstaff provides easy access to hiking, fishing, golfing and offers great packages (ie Arizona Snowbowl Ski Package). Proud to offer the same great services guests have come to expect and love for years with a variety of upgraded amenities. Our hotel ambiance is invitingly new and fresh yet comfortable. Have pets? We do offer pet friendly rooms ($50 pet fee applies). We also offer 2 restaurants: Woodlands Cafe and Sakura Sushi & Teppanyaki which allows us to offer dining for breakfast, lunch, dinner and room service. Our Lobby Lounge is an inviting area to relax and enjoy. Come experience the new DoubleTree by Hilton Flagstaff. ... more   less 
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Also Known As:
Radisson Flagstaff
Flagstaff Radisson
DoubleTree By Hilton Hotel Flagstaff North America

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