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“Always a good experience”

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DoubleTree by Hilton Hotel Flagstaff
Ranked #7 of 63 Hotels in Flagstaff
Certificate of Excellence
Chandler
Level Contributor
8 reviews
8 hotel reviews
“Always a good experience”
Reviewed 8 June 2014

I stayed at the Doubletree again, and find it to be a consistently good experience. The rooms are clean and spacious, and the addition of warm chocolate chip cookies is a nice touch. Too bad there's no coffee in the lobby to go with those cookies!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Betty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 12 June 2014
Thank you for continuing to choose the DoubleTree by Hilton Flagstaff. So glad you like the cookies, and though there isn't coffee in the lobby, all guestrooms have the single-cup coffee makers and we're always happy to get you a cup from the restaurant!
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1,506 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Phoenix
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 June 2014

Can't say enough great things about this place. All the staff are incredibly helpful, and many many props to Ray, the security guard for being so cool and patient, and fun, with us. The hotel is very clean, the beds are great, and even the gum had great equipment. We will definitely come back.

Room Tip: Stay away from rooms near elevator and ice machine
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhoenixNancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 12 June 2014
We appreciate your recommendation!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
Level Contributor
245 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 8 June 2014

I stayed at the Doubletree on two separate occasions before and after rafting the Colorado River through the Grand Canyon.

Having travelled extensively, I tend to notice the little details about a hotel property…and this hotel is a well managed with competent staff and nicely appointed clean rooms.

When all aspects of a hotel meet or exceed expectations, a critical review should be short and sweet. Next time I am in Flagstaff, the only place I will stay is at the Doubletree.

Room Tip: I recommend staying in the main building since it is closer to front desk and restaurant. There is...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank HikingLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 12 June 2014
We truly appreciate your 'short and sweet' review and your recommendation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 June 2014 via mobile

The DoubleTree is the newest hotel (renovated) in Flagstaff. We stayed here after spending a day at the Grand Canyon and before heading to Sedona. KT at reception helped make our check-in excellent and the rooms were well appointed. Highly recommended.

Stayed June 2014, travelled as a couple
Helpful?
Thank rondirection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 12 June 2014
Thank you for your recommendation and for choosing the DoubleTree by Hilton Flagstaff during your Grand Canyon vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 5 June 2014

The newest Hilton property in Flagstaff is the Doubletree. We have stayed at the other Hilton properties ( 2 Hamptons, Hilton Garden Inn and Embassy Suites) but the Doubletree is head and shoulders above the others. Rooms are well appointed, fresh and new. There are 2 restaurants on site including Sakura Teppan and Sushi. Close to NAU and downtown Flagstaff and a great location for a day trip to the Grand Canyon (about 75mins to get right into the Park).

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 6 June 2014
Thank you for your kind review. We are so happy that you found the quality of our DoubleTree exceeded your expectations and that you found us a convenient base for your Grand Canyon vacation.
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Tucson, United States
1 review
Reviewed 5 June 2014

After paying over $100 a night for a room, I was surprised and disappointed to find that there was no complimentary breakfast included. I ended up paying almost $12 for an average simple breakfast that other motels or hotels offer for free. This hotel is over-prized for the few amenities they offer. Will not stay there again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Norma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 6 June 2014
We apologize that you did not fully enjoy your recent stay with us. DoubleTree hotels do not offer (or advertise) free breakfast, though we do have breakfast inclusive package options. We will look for ways to ensure this is more clear so there are no surprises. Unlike limited service hotels, however, we do offer a variety of services making us a 'full service hotel.' These include pool, jacuzzi, restaurants (two), room service, bar/lounge, shuttle service, meeting/catering services, and more. We do pride ourselves on service excellence with a goal of exceeding our guests' expectations. We will work diligently to ensure guests are aware of all services offered (and those not) prior to their arrival to avoid any negative surprises.
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Whitley Bay, United Kingdom
Level Contributor
182 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 1 June 2014

I stayed here for 2 nights as part of a tour of the west. And it was a good choice. The hotel, as you would expect from a Doubletree was very comfortable and clean. The bedrooms were very well appointed and the free wi-fi was excellent.
Dining options were either standard fare or a rather impressive looking Japanese restaurant. The standard hotel food was very acceptable but not exceptional. Breakfast was either a la carte or a buffet. Not cheap but well prepared. Depending on your choice it may be cheaper to opt for the buffet than to pay for individual items.
The bar was comfortable and well stocked with a good range of craft beers, some produced locally. Prices were average for this area.
A good base for seeing the Grand Canyon, but not really much to see in the immediate surroundings apart from some good shops nearby, if you like supermarkets.
As I expected, having used this chain before, the staff at every level were welcoming, very helpful and professional. I would stay here again.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Christopher O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 6 June 2014
Thank you for your recommendation and detailed review. We're pleased that you found our location convenient for your visit to the Grand Canyon. Flagstaff is also a great community, if you didn't have a chance to visit the downtown area or nearby NAU, we hope on your next visit you'll be able to explore the area more!
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Additional Information about DoubleTree by Hilton Hotel Flagstaff

Property: DoubleTree by Hilton Hotel Flagstaff
Address: 1175 West Route 66, Flagstaff, AZ 86001-6213 (Formerly Woodlands Hotel)
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Flagstaff
#8 Family Hotel in Flagstaff
#9 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Flagstaff 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
The DoubleTree by Hilton Flagstaff is located right off Route 66 near historic downtown Flagstaff and the NAU campus. Convenient for a short drive (about an hour) to the Grand Canyon, minutes from Sunset Crater and the Native American ruins at Wupatki National Monument. The DoubleTree by Hilton Flagstaff provides easy access to hiking, fishing, golfing and offers great packages (ie Arizona Snowbowl Ski Package). Proud to offer the same great services guests have come to expect and love for years with a variety of upgraded amenities. Our hotel ambiance is invitingly new and fresh yet comfortable. Have pets? We do offer pet friendly rooms ($50 pet fee applies). We also offer 2 restaurants: Woodlands Cafe and Sakura Sushi & Teppanyaki which allows us to offer dining for breakfast, lunch, dinner and room service. Our Lobby Lounge is an inviting area to relax and enjoy. Come experience the new DoubleTree by Hilton Flagstaff. ... more   less 
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Also Known As:
Radisson Flagstaff
Flagstaff Radisson
DoubleTree By Hilton Hotel Flagstaff North America

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