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“Double Tree at Flagstaff has Pluses and minuses” 3 of 5 bubbles
Review of DoubleTree by Hilton Hotel Flagstaff

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DoubleTree by Hilton Hotel Flagstaff
Ranked #7 of 63 Hotels in Flagstaff
Certificate of Excellence
1 review
“Double Tree at Flagstaff has Pluses and minuses”
3 of 5 bubbles Reviewed 11 June 2014

Pluses - courteous and helpful staff, room very clean and nicely appointed Minuses - Stayed twice in two different rooms and both times water (shower?) running in adjacent rooms was extremely noisy. Also, Comforter on bed was too warm/hot even though the thermostat was set down to 65F.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank E7840SUjohns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 12 June 2014
We appreciate your feedback - both the pluses and minuses help us to continue to improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,460 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Colorado
Level Contributor
109 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

We stayed for a couple of nights in early March and it was just being renovated but it was still a great stay. The hotel made up for the renovations with great service. There was also an incident with the elevator where it was out of order for a while (we were on the 5th floor) so they gave us extra cookies throughout our stay to make up for the inconvenience. If you have ever stayed at the Doubletree you know the cookies are to die for. The rooms are clean, the beds are very comfortable and the breakfast was very nice. We were given complimentary breakfast buffet coupons because we are Gold Honors members. We were also upgraded to a suite because of our honors status. The hotel is in a great area where you are in walking distance to downtown Flagstaff. We will easily stay there again. Exceptional service!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank naturehippie20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 12 June 2014
Thank you! We love to hear when we've exceeded guests' expectations, especially when it's an experienced HHonors traveler such as yourself.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, United States
2 reviews
5 of 5 bubbles Reviewed 10 June 2014

I used this hotel during NAU Freshman Orientation Week. It is very convenient, being so close to the university. It is a nice clean, quiet facility. I was in the very back so my room was quiet and there was not a lot of traffic, car or pedestrian. The staff was very friendly and professional. Check-in was smooth and painless. This will be my go-to hotel for all our NAU visits in the future!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mildred L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 12 June 2014
We appreciate your recommendation and being your 'go-to' hotel when visiting NAU.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
2 reviews
5 of 5 bubbles Reviewed 10 June 2014

We stayed here coming off the Grand Canyon river trip. I felt really bad for the amount of sand left in the tub. Sorry about that! But you must be used to it by now. The wait staff in the restaurant was particularly friendly and helpful. The accommodations were very nice. The sheets were clean. Operative word :were. Sorry about that again. If we come back, we will definitely stay here again. Thanks!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank weissguys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 12 June 2014
Thank you for choosing the DoubleTree by Hilton Flagstaff after your Grand Canyon rafting trip. No problem on the sand, we happily cleaned it all up! Looking forward to your future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

Flagstaff is a great get way city from Phoenix, so we spend a lot of time there in the summers. Sadly there are not a lot of nice hotels to choose from, this however is one the the nicest ones in town. I have always stayed at the Court Yard Marriott, but this recent trip I booked this hotel and I was not disappointed. The hotel has been recently remodeled and completely updated, the rooms are very nicely done, bed was very comfortable and the bedding was great quality. The staff was terrific, everyone was very nice and accommodating. Now that I found this, I would prefer staying here over any other hotel in Flagstaff. The only negative thing I could say is that my air conditioner (room 222) was a little loud when it came on, it worked great just was rather loud. Overall it was a great stay and I will make this my hotel of choice when going to Flagstaff.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank patrick h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 12 June 2014
We are honored to be your 'hotel of choice' during your summer getaways-from-Phoenix. Stay cool!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Slc
2 reviews
5 of 5 bubbles Reviewed 9 June 2014

Wonderful experience, from start to finish. Friendly staff, great deal, really nice rooms. Beds very comfortable. Nice breakfast buffet which offered a continental and a full buffet option Comfortable lounge/bar area.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Louisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 12 June 2014
Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandler
Level Contributor
8 reviews
8 hotel reviews
4 of 5 bubbles Reviewed 8 June 2014

I stayed at the Doubletree again, and find it to be a consistently good experience. The rooms are clean and spacious, and the addition of warm chocolate chip cookies is a nice touch. Too bad there's no coffee in the lobby to go with those cookies!

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Betty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, 12 June 2014
Thank you for continuing to choose the DoubleTree by Hilton Flagstaff. So glad you like the cookies, and though there isn't coffee in the lobby, all guestrooms have the single-cup coffee makers and we're always happy to get you a cup from the restaurant!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Flagstaff

Property: DoubleTree by Hilton Hotel Flagstaff
Address: 1175 West Route 66, Flagstaff, AZ 86001-6213 (Formerly Woodlands Hotel)
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Flagstaff
#8 Family Hotel in Flagstaff
#9 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Flagstaff 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
The new DoubleTree by Hilton Flagstaff is located right off Route 66 near historic downtown Flagstaff and the NAU campus. Convenient for a short drive ( about an hour) to the Grand Canyon, minutes from Sunset Crater and the Native American ruins at Wupatki National Monument. The DoubleTree by Hilton Flagstaff provides easy access to hiking, fishing, golfing and offers great packages (ie Arizona Snowbowl Ski Package.The hotel has just completed a multi-million dollar renovation and is excited to be a part of the DoubleTree by Hilton family of hotels. Proud to offer the same great services guests have come to expect and love with a variety of upgrades in amenities boasting a new look that is invitingly new and fresh yet comfortable. Come experience the new DoubleTree by Hilton Flagstaff. ... more   less 
Reservation Options:
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Also Known As:
Radisson Flagstaff
Flagstaff Radisson
DoubleTree By Hilton Hotel Flagstaff North America

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