I guess I've officially become a hotel snob! We usually have great Hilton experiences, so when it is not as great, it stands out. In truth, this hotel is perfectly fine, but my expectations have become what I am normally accustomed to. So what were the shortcomings here? At check-in, while the clerk was very friendly, we had to ask for the chocolate chip cookies. I know you will laugh at that one, but I was looking forward to it! Then no bottled water was offered. Perhaps there was some free in the room, but I was heading out right away. Then no snacks were in the room as we are accustomed to. Sorry, but we've been spoiled. More importantly though, it was very difficult to sleep with the air conditioner coming on and going off as it reached its requested temperature. This is a problem at other cheaper hotels too, but at least this one had a "fan on" function that eliminated the on/off madness. Granted it was a little loud, but it became "white noise" and helped to drown out any noise from the hallway. Unfortunately at 6:00 a.m. the hotel fire alarm went off, waking everyone. It turned out a hotel guest had burned toast in the breakfast area, so there was smoke. I can't fault the hotel for the actions of a guest, but the detectors must be awfully sensitive to go on for such a simple matter. To the hotels credit, they did get the fire alarm off fairly quickly, so most guests just returned to bed, not worrying any longer. But we were up, so decided to go have breakfast. This was definitely the highlight of the stay. Wait staff was extremely friendly and attentive, and the breakfast buffet had a wonderful selection of hot and cold breakfast items. I'm sure we will return someday, but we might see if there is another Hilton property first.
- Official Description (provided by the hotel):
- The new DoubleTree by Hilton Flagstaff is located right off Route 66 near historic downtown Flagstaff and the NAU campus. Convenient for a short drive ( about an hour) to the Grand Canyon, minutes from Sunset Crater and the Native American ruins at Wupatki National Monument. The DoubleTree by Hilton Flagstaff provides easy access to hiking, fishing, golfing and offers great packages (ie Arizona Snowbowl Ski Package.The hotel has just completed a multi-million dollar renovation and is excited to be a part of the DoubleTree by Hilton family of hotels. Proud to offer the same great services guests have come to expect and love with a variety of upgrades in amenities boasting a new look that is invitingly new and fresh yet comfortable. Come experience the new DoubleTree by Hilton Flagstaff. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Flagstaff
- Flagstaff Radisson
- DoubleTree By Hilton Hotel Flagstaff North America