I enjoyed my stay at this property. Clearly the front office staff was trying very hard to deliver quality service. And while house keeping staff did deliver a crib and xtra towels promptly to my room the daily service was well below standard. The bath tub was not cleaned at all, towels that had been left on the floor were hung back up as if they were fresh, coffee mug was not replaced and coffee supply was inadequately restocked. Also, my breakfast tray was left in the hallway all day, not cleared until I requested. My room service breakfast was not delivered on time, until I called and said cancel it, english muffin to on the tray, no salt & pepper, barely 1.5 cup coffee in a large pot, but silverware for 2. I was happy with the bed and room generally. And was glad I had a suite as a friend and child needed a bed to sleep in on Saturday and the staff was very helpful in setting that up. On the 4th floor a dog was barking in the room next door.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Flagstaff is located right off Route 66 near historic downtown Flagstaff and the NAU campus. Convenient for a short drive (about an hour) to the Grand Canyon, minutes from Sunset Crater and the Native American ruins at Wupatki National Monument. The DoubleTree by Hilton Flagstaff provides easy access to hiking, fishing, golfing and offers great packages (ie Arizona Snowbowl Ski Package). Proud to offer the same great services guests have come to expect and love for years with a variety of upgraded amenities. Our hotel ambiance is invitingly new and fresh yet comfortable. Have pets? We do offer pet friendly rooms ($50 pet fee applies). We also offer 2 restaurants: Woodlands Cafe and Sakura Sushi & Teppanyaki which allows us to offer dining for breakfast, lunch, dinner and room service. Our Lobby Lounge is an inviting area to relax and enjoy. Come experience the new DoubleTree by Hilton Flagstaff. ... more less
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- Also Known As:
- Radisson Flagstaff
- Flagstaff Radisson
- DoubleTree By Hilton Hotel Flagstaff North America