We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Check Around First”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Country Inn & Suites By Carlson, Flagstaff
Ranked #14 of 64 Hotels in Flagstaff
Certificate of Excellence
United States
Level Contributor
3 reviews
3 hotel reviews
“Check Around First”
Reviewed 10 April 2013

Thank goodness for 100% guarantee! Our room had peeling wallpaper, reeked of wallpaper glue from the hallway, and the duvet had been washed so many times that each square was puckered and bumpy. This is not the highest quality Hampton.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Elaine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse B, General Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review, 19 April 2013
I am sorry to hear that you did not enjoy your recent stay with us. As you know here at Hampton we do have a 100% satisfaction guarantee. Your satisfaction is our number one priority. If there is any way that I can assist you further please do not hesitate to ask.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

739 reviews from our community

Traveller rating
    300
    244
    117
    54
    24
See reviews for
344
211
41
54
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ferrisburg, Vermont
Level Contributor
2 reviews
Reviewed 9 April 2013

The desk associate on our arrive was very pleasant and helpful, and called us after settling in to see if every thing was fine and if there was any thing else she could do, highly recommend. Very clean rooms pool and jacuzzi was great and the morning buffet was well taken care of.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Westerntraverlers4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse B, General Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review, 10 April 2013
Thank you such a nice review! We are honored that you would highly recommend us. Here at the Hampton Inn East Flagstaff, your satisfaction is our number priority. We hope you come see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mesa, Arizona
1 review
Reviewed 4 April 2013

The desk help was outstanding, the women that stocked the café was a hard worker and did her job well. The overall appearance was not good at all. The pool area was run down as was the hallways on the 2nd and 3rd floor. Noise level for sleeping on the second floor was very loud most of the night. The food was not always to my liking. Location was good, parking poor. We stayed two nights while visiting the Grand Canyon, first night was bad enough to make me consider cancelling the second night. While there, and this has never happened to me before, I had been in my room for less than a half hour and I got a call from the front desk, asking me if I was satisfied with the room! VERY NICE.

Room Tip: Try to book top floor, less noise
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Billybob2689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse B, General Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review, 5 April 2013
Thank you sharing this review in regards to your recent stay us. Here at the Hampton Inn East flagstaff we love hearing that the team was outstanding. I do want to apologize for the exterior noise and that you were not happy with the overall appearance. Despite some factors that we cannot control, here at the Hampton Inn we always strive to provide an excellent guest experience. I hope you continue to stay with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 3 April 2013

We enjoyed excellent service during our stay. Specifically the front desk associate, Claudia and breakfast service by Irma was outstanding. They were very helpful in checking food safety for our daughter who has severe peanut and tree it allergies. Irma and Claudia were kind, courteous, and knowledgable. We appreciated their assistance!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Globetrotters38588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse B, General Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review, 4 April 2013
Thank you for sharing this great review! I can't wait to share this with Irma and Claudia! Great feedback from guests like you really does make it all worth while. If you are ever in area again I hope you come back and see us at the Hampton Inn East Flagstaff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prescott, Arizona
1 review
Reviewed 13 March 2013

Very friendly staff; the woman working the front desk upon our arrival made conversation with us and made sure we knew where we were going before heading downtown. Great breakfast in the morning, a woman named Irma was friendly and helpful to my dad and I. Great service all around. Clean rooms. We'll be back!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meghan q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse B, General Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review, 15 March 2013
Thank you for a fabulous review. Here at the Hampton Inn East Flagstaff we strive to provide great service all around. Irma was very happy to hear this review and glad that she could be helpful to you and your dad. We can't wait to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 March 2013

Didn't have much time to interact with staff, but they were professional and courteous upon check in. Breakfast was simple but nutritional. Hotel needs some touches and updates since Hampton has possession over the property but in general conveniently located to the Mall and restaurant areas, a way cheaper and available than other lodging businesses in Sedona.

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse B, General Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review, 15 March 2013
Thank you for sharing your feedback on your recent stay with the Hampton Inn East Flagstaff. We are very happy to hear that the staff was courteous and professional. In addition we are currently finishing up some updates that will make you stay even better. Thank you again for the kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, New Mexico, United States
1 review
Reviewed 12 March 2013

The young lady who checked us in and helped us get settled was wonderful, Her name is Haley and she was such a nice and helpful person she has made our stay here in AZ. one we will not forget. She really knows how to make guests feel right at home. Thanks Haley

Room Tip: We stayed in room 211 and it was so comfortable and quite !!!
See more room tips
  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RunnelRiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jesse B, General Manager at Country Inn & Suites By Carlson, Flagstaff, responded to this review, 12 March 2013
Wow another great review for Haley! Thank you for sharing your review. Haley is truly an asset to the team and your feedback to goes to show that. I know she will be thrilled to read this. From everyone at The Hampton Inn Flagstaff, thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Flagstaff hotels
1.2 mi away
Sonesta ES Suites Flagstaff
2.4 mi away
Little America Hotel Flagstaff
4.7 mi away
Comfort Inn Flagstaff
Comfort Inn Flagstaff
#6 of 64 in Flagstaff
972 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
Drury Inn & Suites Flagstaff
4.6 mi away
Hilton Garden Inn Flagstaff
4.5 mi away
DoubleTree by Hilton Hotel Flagstaff
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, Flagstaff? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Flagstaff

Property: Country Inn & Suites By Carlson, Flagstaff
Address: 3501 E Lockett Rd, Flagstaff, AZ 86004-4044 (Formerly Hampton Inn Flagstaff)
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Flagstaff
#13 Romantic Hotel in Flagstaff
#13 Business Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Country Inn & Suites By Carlson, Flagstaff 3*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites Flagstaff! Easy access to the I-40 and the historic Route 66, and just a short drive to local attractions like the Northern Arizona University (NAU), Downtown Flagstaff, or the Arizona Snowbowl makes us a favorite among guests visiting the Flagstaff area. We offer modern and spacious rooms with free WiFi, an indoor heated pool and spa area, and a complimentary hot breakfast with both healthy and scrumptious food choices. In addition to these amenities, we also offer the friendliest service in town, welcoming each and every guest with a warm smile and making sure that they will feel right at home. That is what the Country Inn & Suites Flagstaff is all about, being your home away from home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Ebookers, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Country Inn & Suites By Carlson, Flagstaff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Flagstaff East Hotel Flagstaff
Flagstaff Hampton Inn
Country Inn & Suites By Carlson, Flagstaff North America

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing