The main reason for the overall "very good" rating is their customer service. This is an older Hampton Inn and the rooms could use a facelift and some maintenance touch-ups in the bathrooms. If it's customer service you are looking for you certainly will get their undivided attention, especially Claudia at the front desk. She is a gem amongst front desk staff! The pillows in the room were a little hard as was the bed. This hotel is kind of out of the way from other hotels and restaurants. It seems like it is more in housing neighborhood that has a railroad track across the road. The trains can be heard inside your room - not bad, but you can hear them. All in all, we would definitely stay here again if we go through Flagstaff again.
- Official Description (provided by the hotel):
- Welcome to the Country Inn & Suites Flagstaff! Easy access to the I-40 and the historic Route 66, and just a short drive to local attractions like the Northern Arizona University (NAU), Downtown Flagstaff, or the Arizona Snowbowl makes us a favorite among guests visiting the Flagstaff area. We offer modern and spacious rooms with free WiFi, an indoor heated pool and spa area, and a complimentary hot breakfast with both healthy and scrumptious food choices. In addition to these amenities, we also offer the friendliest service in town, welcoming each and every guest with a warm smile and making sure that they will feel right at home. That is what the Country Inn & Suites Flagstaff is all about, being your home away from home. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Flagstaff East Hotel Flagstaff
- Flagstaff Hampton Inn
- Country Inn & Suites By Carlson, Flagstaff North America