Our stay was very good, just didn't get clean towels on 2nd day/night's stay (2 nights/1.5 days). Due to "renovation" the elevator we used the first was "out of service" the second night. Location of room was wonderful...view of San Francisco Peaks. Only thing I was not satisfied with was the payment, received receipt our 2nd night and was told that amount on the receipt would be charged to my credit card. Next day, I found out they overcharged my by almost $200 which was resolved BUT found another charge for 2nd night for extra room I did not reserved or used. Come on now!! this shouldn't happen because the overcharges messed with my personal bills and groceries I need to buy til my next payday for my family or gas for our vehicle. So far I have talked to 3 different customer service reps at their front desk regarding the overcharges, which is still in the progress "it's being credited to your account and may take a week" per the customer service rep today. (4 days after check out) SMH Should've stay at Motel 6.
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- Also Known As:
- Hampton Inn And Suites Flagstaff
- Hampton Inn & Suites Flagstaff Hotel Flagstaff
- Hampton Inn Hotel Flagstaff
- Hampton Inn Flagstaff
- Flagstaff Hampton Inn
- Hampton Inn & Suites Flagstaff North America