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Hampton Inn & Suites Flagstaff
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Reviews (1,151)
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Reviewed 5 January 2014

After no sleep from trying to sleep on the ground up the street, Hampton was a huge relief! There was some remodeling work at the time, but the hotel was excellent, clean, friendly, and a great central location.

  • Stayed: May 2013, travelled as a couple
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Review collected in partnership with La Quinta
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

This is a great place to stay when visiting the Flagstaff area. The free breakfast was very popular as it was crowded each morning however the staff kept up with the demands on the food. We were originally passing through and decided to stay 2 nights to go skiing at the Snow bowl area. This is great location to stay when skiing in the area.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hampton
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

We have stayed here a few times in the past but this was the best stay even though it was for one night only. The construction (in front of the building) is complete making the entrance much nicer. The hotel is situated near several fast food restaurants and casual dining restaurants (Red Lobster, Olive Garden and etc.) as well...all within walking distance. The front desk staff was very courteous. In the morning, after 7.2 inches of snow the hotel staff was out brushing off the customer's cars in the parking lot and the parking lot was well plowed. Breakfast was adequate and we enjoyed the hot coffee/cocoa in the evening.

  • Stayed: December 2013, travelled with family
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Thank Philip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

Great place for a family vacation. More like a 4 star hotel. Everyone was anxious to please. We wanted adjoining rooms with our grandkids and the guests didn't move. So the hotel gave us two rooms across from each other and upgraded one of the rooms. Pool was clean and a nice size for an indoor pool.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hampton
Thank Bobbe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

This is a very dated hotel that has been updated in some areas. You will notice stark contrasts between the 1980s decor in some areas, and the updated parts (which are not bad to look at). The details are where everything fell apart. The welcoming 24-hour tea, coffee and hot chocolate were usually empty and covered in crumbs and trash. The pool and hot tub were so chlorinated that my daughter had red eyes for 2 days after swimming one time. We stayed 3 nights and only requested that the room be cleaned once, and the towels were not replaced, the coffee was not replaced and there was a piece of trash (Benadryl bubble package) in the middle of the floor that was not ours. We requested bedding for the pull out bed 3 times, and finally received it halfway through the second day.

The included breakfast was not bad, but at 6am (when it opened) there was a moderate crowd of people that appeared not to be hotel guests but maybe employees or friends of the employees.

The staff appeared to be college students and were pleasant and bright, but really didn't seem overly concerned about guests. When we checked out I expected to be asked about our stay and was ready to let them know what was wasn't great, but all I got was a laconic "you're all set". If you're used to Tucson and Phoenix price vs. service, you will be severely disappointed.

  • Stayed: December 2013, travelled with family
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2  Thank 146JaneBisbeeAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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