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“Nice hotel, but poorly constructed” 3 of 5 bubbles
Review of Hampton Inn & Suites Flagstaff

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Hampton Inn & Suites Flagstaff
Ranked #8 of 63 Hotels in Flagstaff
Certificate of Excellence
Tonawanda, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice hotel, but poorly constructed”
3 of 5 bubbles Reviewed 15 April 2010

As a designer of several hotels, I look at things differently than the average guest such as how things are constructed and designed. While the staff and the layout were very nice, I thought there were several things that could have been improved upon.

First off, the room entry doors take a lot of effort to close tightly. I would guess that I left my door ajar at least three times before realizing that I had to use a lot of effort to make sure it was closed tight. Even if I let the door close by itself, which always is enough to slam the door closed tightly in other hotels, it would still remain slightly ajar. It sounded like this wasn't an isolated incident on my door either as I could here other guests doing the same. So, guests staying here beware of this fact and make sure your door is closed tightly.

Secondly, the toilet paper dispenser was on the wall behind the toilet which made it impossible to use. I had to remove the roll beforehand every time I wanted to use it. Usually the dispensers are located in the apron of the vanity alongside the toilet. Not a huge deal, but I shouldn't need to be a contortionist.

I also found it strange that there was only one way in and out of the hotel, but given the site constraints I guess that's the way it had to be. There are also a couple other minor technical construction issues that I'll leave off this review.

The staff was extremely friendly and helpful. I took advantage of the complimentary breakfast all four mornings during my stay at various times of the morning. Three of the four times the main hot food item was either empty or very close to empty. Despite being in a room all the way at the end of the hall, the wireless high speed internet was pretty quick, which was unexpected.

Would I stay here again? Probably, but I think I'd try the Hampton on the east side of Flagstaff first.

  • Stayed March 2010, travelled solo
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rspetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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949 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Monterey
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 9 April 2010

Very clean, quiet, and comfortable. We were impressed

  • Stayed March 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cathyMonterey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
321 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
4 of 5 bubbles Reviewed 18 March 2010

Staff was very friendly and helpful. We got a nice upgrade to a suite with a full kitchen and fireplace on the top floor with a mountain view thanks to Hilton VIP Diamond status. The pool and hot tub looked great, but was a little crowded for us. The hotel was pretty much booked due to spring break. Breakfast offered enough choices and the coffee was great anytime during our two day stay.
The location is excellent coming up from Sedona via 89A and Oak Creek Canyon. From here it's a beautiful drive via 180 to the Grand Canyon and then a nice easy drive coming back on 89A with a convenient stop at Sunset Crater.

  • Stayed March 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shock43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 22 February 2010

I traveled all the way from Montreal with 2 of my colleagues and a group of 23 high school students. We visited San Francisco, Los Angeles and finished with a visit to the Grand Canyon. After visiting it, we stayed at this Hampton inn and suites. Everyone was enchanted with this hotel. The rooms were clean, we had a plasma television, a pool and a spa, free wi-fi, 2 computers with free access to the internet and beautiful public spaces where you can get free breakfast.

We stayed at 2 Hampton inn during this vacation and they impressed me. You don't pay outrageous prices and you get a clean room with comfortable beds!

I would stay in Hampton inns anytime in the future!

  • Stayed February 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank cricri7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 16 February 2010

I really wanted to give this place a four star. After all, it's a decent place. However, here's my pros and cons:
Pros: Clean, huge suite with living area, bedroom, and small kitchen. As a matter of fact, there are two TVs, so if you want to watch one program and your spouse/traveling partner wants to watch another (as was the case with my husband and I), you can. This suite also has a nice sized bathroom. And lastly, they have decent wifi.
Cons: Sparse breakfast. We arrived at the complimentary "full" breakfast 20mins before closing and found that it was out of just about everything, except for toast, eggs, juice, milk, yogurt, and cereal. So either get there early, eat somewhere else, or plan to be hungry.
Sparse parking. If you arrive late to the hotel, expect to park by the Sizzler or gas station. The parking area is WAY too small for the size of that hotel.
Also, there was one big con. The suites didn't have central air. Instead, there are two separate wall heating/cooling units installed. One for the bedroom and the other for the living area. And there is NO thermostat! So, neither myself, nor my husband could get decent sleep. Turn it on (regardless of setting) and it will run all night. It is noisy AND since there is no thermostat, it will progressively heat the room, until it is an oven (or you turn it off). Once you turn the heater off, the room gets really cold. Therefore, we were tossing and turning all night. And bad heat/cooling unit + no sleep = grumpy reviewers. If it weren't for the heating unit, three of the above six categories would've been rated either 4 or 5 and this hotel would've gotten a bonefide four star.

  • Stayed February 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank spiderwoman23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeputyDan
Level Contributor
150 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 11 January 2010

As a member of Hilton Honors we stay here when visiting this area of Arizona.
We have stayed at this location at least six different times.
The facility is well maintained and has various types of rooms.
People who use Hilton Points receive the lesser quality rooms than those who do not.
The breakfast is fine.
The employees have always been pleasant and responsive.
There are also multiple restaurants that you can walk to (don't have to drive).
I would recommend this facility.

  • Stayed June 2008, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DeputyDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 November 2009

I must profess to preferring to stay at hampton Inn after a great experience at one in Florida in 2007. My wife and I stayed here for one night after a long day of driving and sightseeing at Meteor Crater, Sunset Volcano National park and Wupatki national monument. Upon arrival we were greeted warmly and check in was quick and easy. This was our 1st stay at a Hampton Inn in over 2 years and we were not let down. We were given a room as per our requests (high floor, away from the traffic road). The room was at the usual high standard of hamptons, big comfy bed, clean and quiet.
Immediately, we took our washing down to the coin laundry and there was 2 washers and 2 dryers @ reasonable price per wash. Being able to do our washing was the main reason for staying here. Internet connection in the room and the laundry was good too. The hotel had a great indoor pool area, shame we didnt get the chance to use it!
For dinner we just walked across the road to Red Lobster, where the service was excellent. It was also handy to note that there was a Walmart just up the road about a quarter of a mile, which gave us the oportunity to resock our water supplies.
Overall, a good hampton inn experience.

  • Stayed October 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Daley6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Flagstaff

Property: Hampton Inn & Suites Flagstaff
Address: 2400 South Beulah Boulevard, Flagstaff, AZ 86001
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Flagstaff
#6 Family Hotel in Flagstaff
#11 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Flagstaff 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hampton Inn & Suites Flagstaff Hotel Flagstaff
Hampton Inn And Suites Flagstaff
Hampton Inn Hotel Flagstaff
Hampton Inn Flagstaff
Flagstaff Hampton Inn
Hampton Inn & Suites Flagstaff North America

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