I have stayed twice and is the only hotel I will stay at in Flagstaff. Rooms are spacious, the beds are comfortable (not too firm) and the pillows are amazing (goose feather, I believe). The Tiffany bar lounge has a strange crowd, not too fond of it, but the overall hotel is wonderful. House keeping knocked at around 9am during both my visits, kinda annoying, but I guess it was our fault for not having the "do not disturb" sign on the door. Still...LOVE this place.