We booked a room at this hotel based on the tripadvisor reviews. We were traveling over the holidays with our three children and we wanted to stay someplace that would be fun for them, and someplace nice. One night's stay cost us $158.00.
First, the front desk person was boring, and his face lacked any expression whatsoever. I asked him if we decided to stay another night, how to go about making those arrangements. He said it didn't matter one way or the other, we could come to the front desk or book through the 1-800 number. He used the phrase "it's like comparing apples to oranges..." Ummmmmm, ok. Thanks for all your friendly assistance!!
Our room was on the second floor of the hotel, and this hotel has no elevators. This means you have to lug all your stuff up to the second floor, via the stairs. Because there was so much snow in the parking lot, we had to park far away and walk through both snow and ice. I found this to be a bit dangerous, considering we were traveling with our children. I was carrying our baby across the parking lot, taking much care to take solid steps so I didn't slip on the ice. They could surely use salt to clear the roads and the walkways. The snow went all the way up to the hotel doors! Come on, clear the walkways atleast!
We got to our room and the only way I can describe it is tacky as all heck! Bright pink carpet! Pink floral chairs! White metal table and chandelier (yes, I said chandelier!!) White and gold benches at the foot of each bed, with a bright pink faux leather cushion!! Whoa...
yep...bright pink! I don't even know how to describe the bedding, other than it was yellow, pink, red, gold, green, and white. It was like the 60's threw up in this room...seriously.
Another thing that grossed me out a bit was the fact that the coffee maker is in the bathroom. Weird...considering there is alot of other counter or flat surface space in the room itself. Also, the small refrigerator is directly across from the toilet. Another weird thing. Why would you want to store food/drinks across from the toilet?
Once we unloaded all of our stuff into the room, we decided we'd head down to the lounge for happy hour. We saw they had $5.00 appetizers, and $5.00 martinis. Great, a drink and some food sounded wonderful. We sat at our table for 10 to 15 minutes before our waitress approached us. I ordered drinks for our kids, a bloody mary for my hubby, and I wasn't sure so I asked for a drink menu. She got lost while finding the drink menu, and when she finally brought it back she disappeared again for another five minutes. She came back with the kids drinks, and never brought the bloody mary. I thought the bar was backed up, so I didn't question it. I went ahead and ordered my drink, along with three appetizers. Nachos, cheese sticks, and hot wings. About five minutes later my drink arrived. The bloody mary was MIA. When we asked her about it she said she "forgot". She finally got back with the bloody mary, and our appetizers. The wings were literally floating in hot sauce. The nachos were burnt to a black crisp. They were obviously left too long under the broiler. The cheese sticks were sitting on a wilted pile of lettuce. Not very appetizing. We sent back the nachos, and asked for a manager. The manager came over and apologized and asked what she could do for us. We wanted to feed our kids something decent, so asked if she could bring them salads. She obliged, without charging us. Our overall experience in the lounge left MUCH to be desired.
I'm very disappointed because on our way through flagstaff a week ago, we stayed at the Sleep Inn for $59.99 and it was a better experience than Little America. I wish I could get refunded for the $160 we just spent for this room, and go check into the Sleep Inn. I won't stay here again.
I will say that the grounds are great. However, the grounds do not make up for bad experiences in all other areas of the hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Travel Republic (UK), Ebookers, Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Little America Hotel Flagstaff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Flagstaff Little America Hotel
- Little America Flagstaff
- Little America Hotel Flagstaff North America