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“Decent two-star hotel” 3 of 5 bubbles
Review of Lenox Hotel and Suites

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Lenox Hotel and Suites
Ranked #18 of 23 Hotels in Buffalo
Ottawa
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Decent two-star hotel”
3 of 5 bubbles Reviewed 27 August 2012

I'm a bit puzzled by all the negative reviews here. This place isn't fancy or very modern, but it is what it is - a two-star hotel that provides basic accommodations. Our room was reasonably spacious, and was quite clean. Bed was comfortable, and they have good water pressure. The location is good, and they have free parking. I really couldn't find anything to complain about, nor anything to rave about. Would stay here again, especially given the fact that price was much better than anything else near downtown Buffalo.

  • Stayed August 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank martinottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 reviews from our community

Traveller rating
    13
    19
    17
    14
    31
See reviews for
18
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13
9
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Boston, New York
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 20 July 2012

Total dump. Tiny dirty room. Smells bad. Embarrasing for Buffalo

  • Stayed July 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank mosfet32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederick, Maryland
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 7 July 2012

I can't say it was horrible, its just old, built in 1898 and its shows. The room was clean and the beds were typicle hard hotel beds. The bathroom was old, basic black and white tile. Everything was clean, and its was just OK, with a few odd aspects. People live here year round, so you are sharing the hotel with residents which was different. They have old fashioned window a/c units which is loud, but i understand most Buffalo homes have window untis because it rarely gets hot in Buffalo. This hotel has a good location if you want to be in that part of the city, and its has off street parking.

  • Stayed July 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mscri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 3 July 2012

This was by far the worst hotel experience I have ever had in my life. DO NOT STAY HERE!!!! The hotel was in incredibly ill repair and the other clientele were frightening. I was afraid I wouldn't make it out of there! The room was old, beat up, dirty, there was a huge spider web and spider clearly visible in the corner that obviously should have been cleaned. The walls were paper thin and it was extremely loud until about 2am both nights I was there - it was like being in a college dorm, noisewise. There was no hairdryer, no shampoo, no conditioner, no hangers, no iron, and no Do Not Disturb sign. I tried not to touch anything. Riding up in the elevator the second night another (male) guest saw my room key and said "I've stayed in that room before." I feared being attacked all night. Again, DO NOT STAY HERE!!!!!!!!!!!!

  • Stayed June 2012, travelled solo
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank KristinAnnZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, NY, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 29 June 2012

This is the worst hotel I have ever stayed in US. Even economical hotels like days Inn, Super 8 are far better than this. Old & stinky rooms, cold water faucets that delivers red hot water when you are in the middle of the shower,flies in the lobby, no internet in the rooms and still charge a fair amount for all these BS. I strongly recommend not to go for this

  • Stayed June 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank Sherry V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 28 June 2012

This hotel is actually hotel rooms together with apartments, which shouldn't really make a difference except it does: the rooms have a rooming-house quality with no amenities: no soap, no shampoo, no coffee pot, no hair dryer. From our room we could hear a baby crying and a dog barking. On the plus side, it has a true historic atmosphere, especially the lobby, it's very inexpensive, with free parking -- we saved enough to buy our own coffee and hair dryer.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank lizziiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Windsor, New Jersey
Level Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
1 of 5 bubbles Reviewed 19 June 2012

I've written a number of reviews on TA and most of them have been positive. We went to this place because of a last minute emergency and it was the first hotel we could find that had room at 6 in the morning.
The room was just terrible. Because we arrived after 6 am, we had the option to stay 2 nights for the price of 1, but we handed in our keys later the same day. Not worth it.
The bathroom was all beat up. Toilet paper holder, ceramic, was broken a long time ago, nothing but soap in the tub and the room was in obvious need of repair years ago.
The main room was small, the AC was a mount in the window with curtains that would cover it if closed, the bed was sold as queen, but was a full and it was very uncomfortable. Garbage and I am putting the memory behind me.

Room Tip: Take a room in a different hotel.
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  • Stayed June 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Bill_From_Jersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lenox Hotel and Suites

Property: Lenox Hotel and Suites
Address: 140 North St, Buffalo, NY 14201-1519
Region: United States > New York > Buffalo
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #18 of 23 Hotels in Buffalo
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Lenox Hotel and Suites 2*
Number of rooms: 25
Reservation Options:
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Also Known As:
Lenox Hotel Buffalo

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