this Hotel requested clients to pay the room charge before living,when i paid the money to them ,and then i saw the bad room condition , i rejected to stay in their hotel room and request to be refunded my paid room charge, the attendant confirmed to refund me after their manager return, so we went to live in another hotel. But later, i called to their hotel for many times, also sent many e-mail messages to them to request the refund, but their General Manager Ms.Molly refused to refund me.
There is no hotel in the world who dare to receive tourist' room charge although the client have not used their hotel room.
I sincerely warn all tourists and travellers not to use this hotel when you travel to Buffalo NY.
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- Also Known As:
- Lenox Hotel Buffalo