"I just had the worst, most embarrassing, horrible experience I've ever had at a restaurant. I was literally locked in the restaurant and threatened because I complained about my service and food. I am not one to complain, but after waiting ½ an hour just to be acknowledged at our table, another hour for apps, and then being served the crunchy rice and 4 shrimp that was supposed to be my birthday meal, I felt like I had to say something. After the manager was sent to the table and I made my complaint, he offered not even as much as ‘I'm sorry’. Instead, he called to the waiter ‘Lock the doors! I'm calling the police.’ I thought it was a joke for a moment, but he continued with ‘I stand by my food and you're paying for everything!’ He called my boyfriend and I ‘white trash’ and proceeded to block the door and lock it as we made our way from the table! I have never, ever been treated like this by any establishment, anywhere before. I almost don't believe what just happened and would love some help finding out who I can contact about this to take further action.
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