If you are planning a group at the Embassy Suites Buffalo, be advised that the mandatory valet parking ($15) will be a challenge.
We had a group of 15-20 rooms booked for an event outside the city. Although the hotel made an attempt to accommodate the 20 cars all needed at the same time (which we advised them in advance), they failed to deliver. When asking to adjust the bill for the group for the difficulties we encountered, I had to speak to 2 people before a manager was called. The Hilton guarantee that all employees are empowered to correct the situation did not apply at this hotel. The manager only credited one room for one day of valet ($15). Early one morning we all had to walk across the street to get our own cars from the lot - yet were still charged the mandatory valet for that day.
Overall the hotel was clean, the breakfast was plentiful, the reception was ok. But I honestly wouldn't recommend this hotel for group business. Taxi's were not plentiful either.
- Official Description (provided by the hotel):
- The Embassy Suites Buffalo is a new property built to green construction standards in the heart of downtown Buffalo. While staying with our hotel you'll be treated to cityscape views, complimentary wireless Internet, complimentary cooked-to-order breakfast every morning and a nightly manager's reception featuring complimentary appetizers and cocktails.Each spacious 2-room suites feature separates living rooms and bedrooms. Each bed is equipped with 250-thread count Sleep Essentials™ bedding, designer furniture including a pull out sofa, plush armchairs, work desk, and ottomans, two flat-screen televisions, two telephones, a mini-fridge, wet bar, microwave and more. On-site you'll find two restaurants that offer a variety of meal options. Della Terra is a beautiful two story, glass enclosed restaurant featuring northern Italian cuisine. The Avant Beanery is our lobby espresso bar that features Starbucks® coffees and serves pre-made salads, sandwiches and pastries. We also provide room service for those who want to enjoy a delicious meal in the privacy of their room.Our hotel is also perfect for business meetings and wedding receptions. Our contemporary facilities include seven meeting rooms with a combined total of 6,034 square feet. A complimentary 24-hour business center is perfect for those last minute business needs. We are happy to help plan your business gatherings; events, weddings and we offer full catering and audio/visual support. ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Buffalo Hotel Buffalo